Everseen: A leader in vision AI solutions for the world’s leading retailers. The role: As a DevOps Engineer III, you will be part of the L3 support team for Operations across Edge/on‑prem and cloud, owning complex incidents end‑to‑end: triage, deep‑dive debugging, root‑cause analysis, remediation, and follow‑ups.    Having a good understanding of our product, its components and their interactions is essential in troubleshooting and problems remediation. Strong Linux administration (RHEL primarily, plus Ubuntu) and OpenShift/Kubernetes expertise are essential.   To reduce Ops toil, you will build targeted automations (Python, Bash, Ansible) and automate new and existing SOPs used by Operations.   You will execute safe cloud deployments and upgrades via GitOps and IaC pipelines (Flux, Ansible, Terraform) on AKS and GKE—coordinating validation and rollback plans—and contribute to the maintenance of existing GitLab CI/CD pipelines together with the DevOps engineering teams.    You will design and continuously refine Alertmanager rules and standardize actionable Grafana dashboards with Operations, ensuring effective use of Prometheus metrics and logs (Grafana Alloy, Thanos).   Beyond day‑to‑day operations, you’ll apply deep DevOps, CI/CD, and infrastructure automation expertise, drive best practices, share knowledge through workshops and mentoring, write and maintain documentation and SOPs (Standard Operating Procedure), test infrastructure, and collaborate across teams to optimize systems and workflows.

• Ensure the resilience and availability of Kohl’s systems and applications • Collaborate closely with development teams to review designs • Conduct risk assessments and implement robust monitoring and failover mechanisms • Drive incident response efforts and perform root cause analysis • Establish consistent practices that elevate Kohl’s operational excellence through automation and process improvements • Identify repeated toil and find opportunities for automation and risk reduction • On-call on a rotation to respond to production incidents • Advise on capacity planning and provide continuous assessments on systems behavior and consumption

• Be an expert with AWS Cloud infrastructure and services and train others. • Automate pipeline deployments, tooling implementations and infrastructure deployments. • Automate solutions and develop processes to audit and monitor conformance with security standards. Remediate any security violations. • Review and optimize application deployments for NFRs like performance, scalability and robustness. • Innovate and prototype new tools and practices as a part of Remedy’s architecture offerings. • Promote DevOps best practices and culture among software engineers in the organization. • Able to operate with ambiguity and put together reliable and complex solutions • Are able to design for long term robustness while allowing pragmatic near term rollouts • Support various internal teams deploying solutions and developing applications.

• The Site Reliability Engineer II will be responsible for supporting, enhancing, and maintaining Restaurant365’s cloud infrastructure and applications. • Collaborate with DevOps, development, and infrastructure teams to resolve moderately complex issues, propose improvements, and strengthen the reliability, scalability, and security of our SaaS platform. • Respond to production incidents, perform triage and troubleshooting, and contribute to post-incident analysis. • Identify and automate manual processes to improve efficiency and reduce risk. • Enhance and evolve monitoring tools and platforms to improve observability. • Promote and apply best practices for reliability, scalability, and performance across engineering. • Implement and support cloud automation using Terraform, Ansible, or CloudFormation. • Work within change management protocols to provide maximum uptime for production systems. • Participate in on-call rotation, providing 24x7 support for incidents and contributing to root cause analysis. • Partner with developers, architects, vendors, and IT teams to ensure reliable system operations. • Research and remediate vulnerabilities in coordination with security teams. • Maintain documentation of infrastructure, monitoring, runbooks, and incident response procedures.