niluk.app

• Gather and interpret product or business requirements into user-centered design solutions. • Create wireframes, mockups, and high-fidelity UI designs for web or mobile interfaces. • Improve user flows, usability, and visual consistency across the product. • Collaborate with stakeholders and developers to ensure designs are practical and ready for implementation. • Incorporate feedback quickly and iterate designs within the project timeline.

• Provide technical and troubleshooting support for computer hardware, software, mobile devices, and related tech tools. • Document end-user issues accurately in the ITSM tool. • Follow established processes, knowledge documents, and support best practices. • Manage ticket backlog and ensure timely follow-up and resolution. • Contribute to continuous service improvement through knowledge scripts, training material updates, and process improvements. • Collaborate closely with onsite IT technicians across different locations.

• Develop, configure, and implement software based on functional designs • Translate system requirements into reliable and efficient control systems • Commission machines on-site, both domestically and internationally • Contribute proactively to the development of control systems, data collection, and data processing solutions • Integrate PLC systems with HMI, SCADA, and industrial networks • Plan, monitor, and manage project progress to ensure delivery within agreed timelines, quality standards, and budgets • Provide technical support, including participation in a rotating on-call service

• Build and maintain scalable E2E automation frameworks for web (Vue.js / Flutter Web), mobile (Flutter iOS/Android), and APIs • Validate critical marketplace workflows and ensure reliability of our business flows and data domain • Embed automated testing into Azure DevOps pipelines (parallelisation, orchestration, reliability, performance) • Improve delivery infrastructure and environments using IaC (Terraform and/or Azure Bicep) • Manage test data and environments with reusable tooling and consistent configuration • Monitor pipeline health, reduce flaky tests, and remove bottlenecks across CI • Track and report quality and delivery metrics via dashboards and test reports • Collaborate across Engineering, QA, Product, and DevOps in an Agile delivery process • Contribute to PHP (Laravel) and Vue.js development as capacity permits • Apply a practical understanding of AI agents in modern development workflows