• Reporting to the HEOR Director, the HEOR Senior Manager is accountable for executing on the HEOR Book of Work • The HEOR Senior Manager is responsible to ensure delivery of global core materials to support Health Technology Assessment (HTA) submissions, including the Global Value Dossier (GVD) and economic models • Engaging with internal and external stakeholders • Translating strategic objectives into concrete execution via HEOR project plan • Maintaining strong working relationships with top-10 countries, particularly the United States • Ensuring compliance with HTA dossier governance

• oversee the global Helpdesk, employee productivity tools, endpoint management, and the maintenance and reliability of on-prem and cloud servers. • lead a high-performing team responsible for modern workplace technologies, troubleshooting, escalations, asset lifecycle management, patching, uptime, and service delivery. • define SLAs, KPIs, and service delivery standards that drive high satisfaction and operational consistency. • build intake, triage, escalation, and incident-management processes that reduce friction and increase speed. • partner cross-functionally to improve the digital employee experience—from onboarding to offboarding. • manage upgrades, vulnerability remediation, lifecycle planning, and disaster-recovery readiness. • enforce compliance, endpoint hygiene, access controls, and change management.

• Manage the administration, communication and compliance of Natera’s employee equity incentive and employee stock purchase program (ESPP). • Analyze and communicate matters relating to Natera’s equity plans, grant practices and other relevant policies, processes and procedures to executive staff and internal stakeholders. • Partner with Legal, Finance and Human Resources to ensure ongoing compliance with regulatory, internal and external reporting and requirements relating to equity matters. • Develop reporting and internal review processes and systems, employee communication and education programs. • Manage relationships with outside equity administrator and designated brokers. • Day-to-day administration of all aspects of the company’s equity compensation plans. • Maintain equity database integrity and ensure accuracy of employees’ data contained in Equity Edge/E*TRADE. • Liaise with transfer agent as necessary to maintain updated reporting, ensure timely settlement of trades, and assist in execution of trading instructions and other transfer agent activities. • Provide excellent customer service in responding to equity plan participants inquiries regarding E*TRADE account information/navigation. • Maintain compliance with international and US (payroll) tax withholding/reporting requirements, if any. • Assist with month-end close calculations around SBC expense, and compilation of data for stock-related sections of 10Qs, 10Ks and proxy statements, as well as any other regulatory filings.

• Responsible for the operational delivery of the plan’s case management and coordination programs and processes. • Provides case management services for CHPW Pediatric/Adolescent/NICU/Perinatal members with short term, long term, stable, unstable, and predictable course of illness, and/or highly complex medical/behavioral and social conditions. • Improve members' quality of life and ensure cost-effective outcomes by using internal and community-based resources. • Perform telephonic case management for members with acute, chronic, and complex needs. • Advocate on behalf of members and facilitate coordination of resources required to help members reach optimum functional levels and autonomy within the constraints of their disease conditions. • Work within a multi-functional team to connect with providers, members, caregivers, contracted vendors, community resources, and health plan partners to assess the member's health status, identify care needs and ensure access to appropriate services to achieve positive health outcomes. • Assess, evaluate, plan, implement, and document care of members within the organization’s clinical database system, in accordance with organizational policies and procedures.