• Visit customers in their homes to consult with them to help identify the product that will meet their needs. • Connect with customers to offer replacement services using training and tools provided. • Utilize industry-leading product samples, support, and technology to assist in closing sales. • Handle pre-qualified and pre-set appointments with no cold calling.

• Contribute to the overall seasonal trend vision and creative direction across all product categories, labels, and design initiatives. • Conduct regular market and street-style research throughout the year; photograph trends and source competitive samples for design inspiration. • Partner with the Production team to globally source fabrics and yarns that align with design intent, budget targets, and quality standards. • Collaborate weekly with the Design Manager/Director and Buying team to review emerging trends and identify in-season opportunities. • Work closely with Designers and Design Leadership each season to establish and execute the conceptual direction for the total product assortment. • Identify and develop fabrics and yarns within line-plan and cost parameters, partnering with Production to manage lead times, minimums, and costing constraints. • Design styles, develop or select trims, and define colorways for materials reviewed at Raw Materials meetings. • Present development samples and color palettes at Proto and Finalization meetings for cross-functional merchant review. • Partner with the Design Coordinator to create, maintain, and update accurate tech packs in PDM; communicate fit, construction, and design intent to Technical Design. • Complete all technical sketches for both domestic and overseas programs. • Travel to factories as needed to oversee development, sampling, and execution of seasonal programs. • Lead and manage weekly fit sessions, ensuring product integrity and consistency with design vision. • Mentor, develop, and train Designers and Assistant/Associate Designers; establish clear development goals each review period and foster a collaborative, creative, and high-performance design team.

• Form Development: Generate innovative concepts that prioritize passenger comfort, accessibility (ADA compliance), and safety in an autonomous environment • Digital Modeling: Build and iterate on complex surfaces using CATIA, NX, Solidworks, or Rhino to ensure designs are production-ready. Blender and Twinmotion are a plus. • Human Factors: Conduct ergonomic studies to optimize the boarding and riding experience for a diverse range of users • Prototyping: Assist in the creation of full-scale mockups and rapid prototypes in our South SF shop to test spatial layouts and material finishes • Visualization: Produce high-fidelity renders and animations in KeyShot, VRED, or Twinmotion for investor and city-planning presentations

• Own the full game design lifecycle: concept → documentation → prototype/MVP → release → iteration • Design and improve crash & instant games mechanics, features, UX flows and progression systems • Create and maintain clear design documentation: GDDs, specs, wireframes, flows, and translate them into actionable user stories for the development team • Create tracking specs (what to log, event properties, funnels) • Collaborate with game mathematicians on RTP/volatility/risk/ feature math • Work with UI/UX and art teams on game visuals, animations, feedback loops, and readability • Ensure games meet iGaming compliance/fairness, platform requirements and usability standards • Define and interpret KPIs: retention, engagement, conversion, feature performance • Drive A/B testing experiments and feature improvements based on analytics • Market awareness: continuously monitor iGaming instant/crash trends and competitor mechanics; translate insights into actionable design proposals