• Serve as the primary technical authority for CPQ and Quote-to-Cash initiatives, representing Zaelab in client-facing architectural discussions, solution reviews, and technical decision-making. • Act as a subject matter expert in Quote-to-Cash processes, including product modeling, pricing strategies, discounting, approvals, contracts, and downstream order fulfillment. Lead architecture and functional design of custom product configurators, including technologies such as Logik.ai (ServiceNow). Translate complex revenue models into scalable CPQ architectures aligned with platform best practices. • Design scalable and secure architectures that integrate with commerce platforms, ERP systems, CDPs, middleware, and adjacent enterprise systems. Collaborate with clients and internal teams to create prototypes and proofs of concept to validate requirements and solution approaches. • Conduct business and technical discovery, assessing current-state revenue systems and defining future-state CPQ roadmaps. Lead business process mapping sessions and produce functional and architectural documentation. Perform gap analysis and identify opportunities to optimize business processes through CPQ and commerce capabilities. • Maintain a hands-on approach to solution delivery, contributing to configuration, development, and technical problem-solving alongside the team. Partner closely with developers to ensure designs are implemented accurately and efficiently. Troubleshoot complex functional and technical issues, identifying root causes and driving resolution. • Troubleshoot complex technical issues, ensuring consistent delivery momentum and high-quality outcomes. • Mentor consultants, developers, and analysts on CPQ architecture patterns, platform capabilities, and delivery best practices. Coach teams on balancing functional requirements with technical feasibility and long-term maintainability. Set quality standards for CPQ design, documentation, and delivery execution. • Partner with Solution Engineering and Sales teams to scope engagements, propose architecture approaches, and communicate solution value to B2B clients.Build trusted relationships with client sponsors and stakeholders, guiding strategic decision-making. Clearly articulate CPQ solution value to technical and non-technical audiences. • Contribute to Zaelab accelerators, templates, and repeatable CPQ implementation patterns. Stay current with CPQ, commerce, and platform trends, sharing insights internally and externally. Participate in internal enablement, client workshops, and industry/community forums.

• Provide Systems engineering support for in-service and new vessel design • Provide support to shipboard engineering systems • Work with stakeholders • Use, maintain, and improve document authoring and drafting practices and tools to develop reports, manuals, and drawings with high efficiency and accuracy • Design and develop fluid systems using design software such as PipeFLO and spreadsheet calculations • Design and develop interfaces between ship systems and new equipment • Author and develop design reports to accompany in-service modifications to ship systems • Develop advanced proficiency in 2D drafting practices to improve in-service modification

• Design comprehensive solutions: Develop end-to-end solution architecture for health plans administered through TPA platform, keeping end user experience top of mind throughout design process. • Assess current operations: Map and evaluate current-state systems, tools, data flows, and operational processes across TPA organization to identify fragmentation, gaps, redundancies, and streamlining opportunities. • Create future-state vision: Design integrated architecture that unifies workflows across claims, eligibility, billing, reporting, customer service, platform, and product teams for optimal efficiency. • Enable operational teams: Ensure operational teams including member services, billing, and claims have resources and knowledge needed to support solutions after go-live. • Partner cross-functionally: Collaborate closely with Account Management, Product, Implementation, and System Configuration teams to ensure smooth delivery of promised services and seamless execution.

• Lead full HR ecosystem assessment (HCM, Compensation, Recruitment, Talent, Payroll, Benefits, Absence and Time Tracking, Integrations, Security). • Design target-state architecture and transformation roadmap. • Act as Solution/Enterprise Architect for Workday HCM programs. • Partner with CHROs, HR Leaders, and IT for strategic alignment. • Provide guidance on best practices, governance, and optimization.