• Manage accounts payable processes including invoice intake, approvals, and vendor payments • Oversee accounts receivable workflows including billing, collections, and customer payment tracking • Maintain accurate financial records and ensure proper coding of transactions • Support reconciliation of AP/AR balances during month-end close • Partner with Operations and Partnerships teams to resolve billing discrepancies

• Follow up on claims rejections and denials • Identify billing issues • Communicate with insurance companies for status on outstanding claims • Work daily correspondence work files • Process and follow up on appeals • Resolve correspondence issues

• Pull medical records from various EMR systems • Scan medial records • Link medical records to patient accounts • Process Appeals online and through our EBC software • Learn various Carrier portals & Appeal Forms • Other duties as assigned

• Independently manage end-to-end billing and accounts receivable (AR) processes for Polish and international clients, including issuing, verifying, and sending invoices (Polish and international). • Actively support company cash flow through receivables monitoring and collections activities, including payment reminders and repayment arrangements. • Manage billing settings and support settlements for custom and non-standard contracts, resolving issues related to VAT, currencies, invoice templates, and subscription settings. • Participate in month-end closing by preparing required documentation, reconciliations, and AR reports. • Prepare and analyze receivables reports and customer statements, monitoring payment statuses and identifying risks. • Handle payment operations such as payment links, Direct Debit activation, manual charges, and updating customer data. • Maintain a high standard of customer communication in financial matters and cooperate closely with internal teams to resolve billing- and payment-related issues.