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The Most Complete SaaS Platform for Damage Prevention, Asset Protection and Risk Management
Business Analyst
Location
Morocco
Posted
131 days ago
Salary
0
Seniority
Senior
Job Description
Business Analyst
Irth Solutions
- Assess and understand clients’ business objectives; - Identify and collect customer requirements, map their business processes - Identify the best solutions to integrate their business processes into the Boréalis software - Organize and conduct meetings and work sessions with clients: produce agendas, dispatch activities and monitor their progress, customize project documentation - Formalize project information in the various onboarding documents - Configure the software in accordance with the identified requirements - In case of imports, manipulate and organize data, prepare imports - Maintain project statuses, to reflect implementation status at all times, and keep managers and clients informed - Identify risks and issues around projects, implement mitigation solutions. - Suggest sound workarounds tailored to client contexts to meet service levels agreed upon with clients; - Maintain implementation projects progress on budget and on time. - Develop and maintain a relationship of trust between customers and Boréalis; - Engage with clients on topics that will help Boréalis "grow its roots"; - Develop an in-depth understanding of Borealis over time; - Help develop and maintain a continuous improvement approach to everyday issues.
Job Requirements
- Diploma in IT, Communication, Management or Administration
- Experience of at least 3 years in a relevant area
- Good understanding of corporate social responsibility challenges is a plus
- Experience in Project and/or Account management, if possible with large corporations.
- International experience or Mining / Oil/Gas experience or SAAS experience will be considered as an asset.
- Fluent in French and English. Spanish is an asset
- Very good communication skills, client-oriented profile
- Adaptable: available to work atypical working hours, ready to work with foreign languages teams.
Benefits
- 100% telecommuting / 100% remote position
- 37.5-hour week, Monday to Friday
- Flexible schedule
- 3-month probation period
- Group insurance after probation period
- Possibility of RRSP participation after probation period
- Be part of a dynamic, international team
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