• Be a Maxio product expert who communicates value and designs tailored solutions. • Partner with New Business and Aftermarket teams on discovery, qualification, and requirements; deliver targeted, expert-level demos and presentations. • Collaborate with Sales, Account Management, Product, and other teams to build use cases, demos, and enablement content. • Explain technical concepts clearly to finance, technical, and executive audiences. • Lead POCs end-to-end, driving engagement and solution alignment. • Maintain demo environments and integrations to ensure polished, reliable demos. • Stay current on product updates; support onboarding and internal training. • Capture and share customer feedback and feature requests to influence the roadmap. • Work with cross functional teams to ensure successful transition of customer through implementation and beyond. • Build strong customer relationships and serve as a key technical resource for Sales.

• Solve some of the most complex and challenging problems faced by Cyber and Physical Security Teams inside Fortune 500 companies. • Be given the creative latitude to solve problems in the way you see fit. • Become a Subject Matter Expert on all Flashpoint’s products and services. • Support Pre and Post-revenue generating activity as a technical subject matter expert. • Be a strategic partner with internal stakeholders to ensure proper support is achieved for customer needs. • Communicate and collaborate with Sales Directors, Capture Team, and leadership on technical matters.

• Design and architect end-to-end semantic layer solutions using Cube • Build comprehensive data models in YAML or JavaScript • Develop proof-of-concepts and technical demonstrations • Lead technical discovery sessions with customers • Write complex SQL queries to analyze customer data • Provide customer feedback to Product and Engineering teams

• Design, build, and maintain ES partner interfaces and internal data flows connecting EDB/IVM/VistA REE to the modernized ES. • Implement and govern API and message standards (REST/JSON, SOAP, Kafka/AMQP) including versioning, documentation, and backward compatibility. • Create integration patterns for synchronous and asynchronous processing, idempotency, retry/backoff, correlation IDs, and dead-letter handling. • Develop transformation and orchestration logic (e.g., Camel/Spring Integration/NiFi) to normalize legacy payloads and enforce contract schemas. • Collaborate with data teams on mapping, lineage, validation, and reconciliation to ensure end-to-end accuracy across enrollment workflows. • Embed integration testing into CI/CD (contract tests, consumer-driven tests, mock services) and automate environment configuration. • Instrument integrations for observability (Splunk/Azure Monitor), define interface SLOs, and publish runbooks and dashboards. • Engineer authentication and authorization across interfaces (OAuth2/OIDC, mutual TLS, API gateways); enforce least-privilege and secrets management. • Harden integrations to VA standards (FedRAMP, FISMA, IRS 1075, HIPAA) and align with Section 508 accessibility for user-facing endpoints. • Support incident response: triage, root-cause analysis, replay/compensation strategies, and postmortems for interface failures. • Optimize performance for high-volume eligibility and enrollment transactions, including schema/payload tuning and batching strategies. • Contribute to transition plans, cutover rehearsals, and partner onboarding; develop checklists and training for operations teams.