• The Senior Director / VP of Servicing will ensure PROVE’s interests are protected, recoveries are aggressively pursued, and operations are executed with excellence, professionalism, and compliance. • Working through PROVE’s servicing team, the Senior Director / VP of Servicing will be responsible for ensuring: PROVE’s lien security interests are properly perfected, including ensuring law firms receive adequate notice of assignment of interests • Case status updates are obtained from representing law firms at least every 90 days • New legal representation is secured for dropped or abandoned cases • Recovery of misdirected funds from third parties • PROVE’s interests are represented in bankruptcies, probate actions, interpleaders, and other extenuating circumstances • Achieving fair, strategic, win-win settlement outcomes in line with PROVE’s client-level targets and performance goals • Driving disciplined follow-through on agreed settlements to convert commitments into actual cash collections • Establishing escalation pathways and management oversight to resolve stalled negotiations, disputed balances, or complex settlement situations • Ensuring settlement execution reflects professionalism, strategic judgment, and alignment with PROVE’s broader servicing strategy.

• Develop and execute a comprehensive strategy to drive payments, adoption and attach rates across all vertical software platforms • Identify and prioritize payments opportunities within each vertical to maximize revenue, improve customer retention, and expand product value • Lead competitive analyses, pricing strategies, and market positioning for payments offerings • Own payment conversion metrics, including attach rate, active merchant growth, processing volume, and monetization • Partner with Product and Engineering to define product requirements, improve payments workflows, and ensure frictionless onboarding • Collaborate with Sales and Customer Success to develop playbooks, incentives, training, and resources that drive integrated payments adoption • Oversee merchant activation processes, optimizing funnel conversion from pre-qualification through approval and activation • Work with Marketing to create messaging, campaigns, and collateral that effectively position integrated payments within each vertical • Partner with Risk, Compliance, and Underwriting teams to ensure safe and efficient onboarding while maintaining a strong risk posture • Coordinate with Operations and Support teams to streamline merchant support and maintain exceptional customer experience • Use data-driven insights to identify adoption barriers, segment opportunities, and refine growth strategies • Track KPIs, create dashboards, and present performance updates to executive leadership • Conduct A/B tests and evaluate workflow improvements to continuously optimize merchant conversion and payment utilization • Serve as the primary liaison with payment processors, gateways, and other payment ecosystem partners • Evaluate new methodologies, fintech innovations, and partnership opportunities to expand the payments roadmap

• Design and launch our SI & consultancy partner program from the ground up. • Identify, engage, and onboard high-impact SI and consulting partners globally. • Define scalable partnership models and work out joint go-to-market (GTM) plans. • Set partner-sourced and partner-influenced pipeline targets in collaboration with Sales. • Enable and empower partners to sell and implement our platform successfully. • Help partners position our product as a critical part of their client transformation stories. • Manage and grow strategic partner relationships—be their trusted advisor and biggest champion. • Lead regular business reviews with partners to track KPIs and explore growth opportunities. • Work cross-functionally with Sales, Marketing, Product, and Customer Success to ensure partner success. • Roll out partner enablement tools, resources, and processes that can scale as we grow. • Constantly iterate and improve our partner playbook, learning as we scale. • Share partner insights internally to shape product development and GTM strategies.

• Lead and manage Reproductive Freedom for All’s Independent Expenditure (IE) program to advance the organization’s political and electoral goals; • Develop and execute a comprehensive independent expenditure strategy and corresponding tactics to elect reproductive freedom champions and hold opponents accountable; • Manage the IE budgets, paid communications programs, and direct voter contact programs across multiple states; • Manage IE staff and work directly with IE consultants, building an inclusive, high-performing team that reflects the diversity of the communities we serve; • Collaborate with senior leadership to set the overall vision, goals, metrics, and timelines for IE activity that align with organizational priorities and values, as legally permissible; • Manage the development and implementation of message and ad testing, polling, and creative content to ensure that paid communications are evidence-backed, effective, inclusive, and grounded in our mission; • In coordination with the Data & Analytics department, drive electoral targeting and direct voter contact experimentation and programming; • Serve as the staff lead on independent expenditure side coordination with allied organizations, coalitions, and IE tables, representing Reproductive Freedom for All as a trusted and strategic partner; • Track all tactics, products, and testing for use by relevant departments, as legally permissible; • Work closely with legal, compliance, and finance teams to ensure all IE activities meet applicable FEC and state-level requirements and reporting standards; • Partner with staff on the independent expenditure side of the Communications team to ensure message alignment and consistency across IE programs, earned media, and candidate engagement efforts; • Collaborate with the Development team to brief donors and partners on IE strategy, impact, and outcomes, including preparation of materials for reports and proposals, as legally permissible; • Regularly brief senior leadership and the Board on IE performance, strategy, and evolving political dynamics within FEC and state compliance guidelines both verbally and written; • Increase Reproductive Freedom for All’s visibility and influence in national and state-level electoral work, including serving as an organizational spokesperson upon request; • Prepare an end of cycle report that includes overarching strategy, tactics, testing and polling, and other relevant information; and • Other duties may be assigned consistent with the responsibilities and qualifications of this job description.