This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Enterprise Field Engineering team leads the technical relationship as a customer scales beyond initial implementations and deployments into broader expansion and full enterprise-wide adoption. Enterprise Field Engineers help to validate technology fit, architect and demonstrate new use cases and support deployment and operationalization as adoption expands. They are also essential in enabling our partner ecosystem, ensuring solution integrity, and elevating the Cognite experience through feedback loops to Product and Customer Enablement. The Enterprise Field Engineering team works in close partnership with the Account Management team to grow and expand customers to enterprise scale and beyond. Impact - Client Engagement and Solution Development: - Act as a technical liaison to key clients, establishing trusted relationships and ensuring alignment on solutions, integration architectures, and technical roadmaps. - Collaborate closely with Account Managers and Sales teams to identify and prioritize client opportunities that drive mutual business value. - Client Education and Technical Representation: - Educate clients on Cognite Data Fusion® and related offerings, leading to successful adoption, solution integration, and value realization. - Develop client-focused demos, reference architectures, and solution accelerators utilized by Cognite teams and customers. - Represent Cognite in client meetings, workshops, and technical briefings to build client confidence. - Internal Collaboration and Product Alignment: - Act as a bridge between clients and Cognite’s Product organization, translating client feedback and needs into clear, actionable product requirements. - Ensure client-integrated solutions are technically feasible, scalable, and aligned with Cognite’s broader product strategy. - Provide continuous technical feedback and market insights from client interactions to inform product development and enhance competitive positioning. - Sales and Field Engineering Enablement: - Partner with field engineering and sales teams to provide technical support on client opportunities, including technical account strategy, solution architecture, and use-case development. - Serve as a technical escalation point for complex client engagements, offering guidance and assistance to the broader sales organization. - Organize and manage client workshops and technical meetings, ensuring high-quality execution and alignment with client objectives. - Technical Leadership and Best Practices: - Develop and promote best practices, frameworks, and reference architectures to strengthen Cognite’s position as a leader in client-focused industrial solutions. - Mentor other Field Engineers, sharing technical expertise and best practices related to client engagement and solution development. - Share insights and learnings from client interactions to enhance team effectiveness and responsiveness to market demands. Qualifications - Extensive experience (5+ years) in solution architecture, field engineering, or technical presales/postsales roles, ideally in enterprise SaaS, cloud platforms, or industrial software. - Hands-on in Python, as well as good hands-on expertise with software development best practices. - Strong client-facing skills, with experience building trusted relationships with technology partners, enterprise clients, and internal stakeholders to co-create solutions and drive joint opportunities. - Expertise in industrial data, OT/IT convergence, and data integration patterns, with the ability to design scalable architectures that connect operational and enterprise systems. - Good understanding of data platforms, APIs, and integration methods, including data pipelines, storage, security, and governance — particularly in cloud and hybrid environments. Preferred Qualifications - Education or practical experience relevant to our key industry focus areas (e.g., petroleum engineering, chemical engineering, mechanical engineering, control system engineering, process engineering, etc.). - Knowledge of services and architectures provided by hyper scalers such as Azure, AWS, and GCP. - Demonstrated ability to lead technical validations and solution accelerators that showcase the value of complex integrated solutions to partners and customers. - Experience working closely with product and engineering teams, providing field feedback to shape product development and align solutions with customer and partner needs. - Strong communication, presentation, and influencing skills, with the ability to translate complex technical concepts into business value for diverse audiences including executives, partners, and technical teams. Equal Opportunity Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.

• Architect & Build Solutions: Move beyond high-level strategy to hands-on execution. • Serve the Office of the CFO: Act as a trusted advisor to CFOs and VPs of Finance. • Data Architecture & Integration: Leverage your exposure to data architecture to design scalable data models. • Technical Workshops: Lead deep-dive technical workshops. • Strategic Discovery: Conduct technical discovery sessions. • Cross-Functional Feedback: Act as the "voice of the implementation" to Product and Engineering.

• Develop appropriate assessment and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services. • Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs). • Analyze technical and competitive considerations, defining actions to meet customer requirements in the sales cycle and through a consultative approach provides enhanced business outcomes beyond initial customer expectations. • Maintain strategic relationships with Customers, Internal Sales, and Delivery management, acting as a trusted advisor to drive business growth. • Maintain relationships with Key strategic partners and maintain at least three (3) partner technical certifications. • Practice ownership of your assigned territory by establishing a regular cadence with Fortinet / customers and assisting Sales with territory strategy planning. • Act as a subject matter expert in multiple families of products and solutions. • Drive outreach initiatives, technical enablement projects, coaching, and mentoring for other SSAs. Develops content to effectively train coworkers in formal trainings as well as team huddles.

• Lead complex, full-stack troubleshooting across the Lumana platform, spanning networking, hardware, software, and electrical components • Act as a senior technical advisor to enterprise customers, providing best-practice guidance on architecture, deployment, and configuration • Own high-impact customer issues end-to-end, driving resolution, root-cause analysis, and long-term prevention • Partner closely with Sales, Engineering, and Product on pre- and post-sales technical engagements and escalations • Influence product quality by testing new releases, identifying systemic issues, and providing actionable feedback to Engineering • Communicate complex technical concepts clearly to customers and internal stakeholders, both verbally and in writing • Author and maintain high-quality technical documentation, knowledge base articles, and internal runbooks • Help design and implement scalable tools, processes, and workflows that elevate support maturity as the company grows • Stay ahead of industry trends and emerging technologies within cloud-managed IoT, networking, and security