• Oversee schedules for all North American training programs, ensuring consistency, clarity, and reliability across systems • Align trainer availability, preferences, and capacity to support effective, sustainable, and well-balanced staffing decisions across programs and events • Manage staffing assignments for Lead Trainers, Assistant Trainers, and other IFS-I events, ensuring timely updates to trainers and internal stakeholders • Maintain and optimize scheduling systems, documentation, tracking tools, and shared calendars to ensure accuracy, transparency, and operational efficiency • Partner with Talent Management , Admissions, Operations, and Finance teams to support annual and long-range staffing strategies, forecasting, modeling, and scenario planning • Represent Talent Management in Staffing & Scheduling Meetings, contributing insight, coordination, and follow-through • Serve as a key communication bridge between trainers, Talent Management, and cross-functional teams, ensuring clear, timely , and respectful information flow regarding schedules, changes, logistics , and priorities • Strengthen trainer and staff experience and engagement through proactive communication, coordination of Staff-to-Staff surveys and feedback tools, and responsiveness to trainer and team needs • Provide staffing and logistical support to other IFS-I and Talent Management events

• Conduct high-volume screening and interview calls using provided scripts • Qualify candidates based on defined screening criteria • Maintain consistent energy and professionalism across all calls • Manage interview scheduling via automated calendar systems • Record call outcomes, notes, and candidate feedback in internal tracking tools • Follow existing recruitment workflows and call processes precisely

• Own and drive full-cycle recruiting for Product and Design roles, including sourcing, screening, interviewing, and closing candidates • Recruit across roles such as Product Managers, Product Designers, UX Researchers, Design Systems, Motion, Content Design, and related disciplines • Build and maintain robust talent pipelines using creative, multi-channel sourcing strategies for both short-term hiring needs and long-term workforce planning • Partner closely with hiring managers and leadership to deeply understand their hiring goals, team structure, and role expectations, translating those into tailored recruiting strategies and interview plans • Screen and assess candidates for both functional excellence (craft, execution, technical depth) and product mindset (user empathy, systems thinking, collaboration, and problem-solving) • Act as a strategic advisor to stakeholders, providing regular updates on pipeline health, market insights, leveling guidance, and hiring progress • Use data, judgment, and storytelling to influence hiring decisions and improve funnel quality and speed • Partner with the broader recruiting team to build efficient, scalable, and inclusive hiring processes • Collaborate with People Operations partners to support thoughtful organizational design, targeted talent acquisition, and intentional internal mobility • Serve as an advocate for both candidates and the company, ensuring consistent communication, follow-through, and a best-in-class candidate experience • Identify opportunities for process improvement and implement tools and practices that improve recruiter efficiency and hiring outcomes

• Administrar el proceso de reclutamiento (Planeación /Atracción/Evaluación/Cierre/Apoyo de candidatos) • Planear procesos de contratación, ofertas de trabajo y descriptores • Atraer nuevos prospectos de candidatos tanto en plataformas digitales como con alianzas institucionales y centros de estudio. • Evaluar pruebas técnicas y habilidades blandas • Cerrar negociación de candidatos aceptados y manejo de candidatos en espera. • Apoyar en proceso de contratación e inducción. • Administrar la experiencia del candidato (Marca empleadora y coordinación de proceso) • Promover interna y externamente la marca empleadora de la empresa para hacer una promoción orgánica para futuros procesos de selección en medios digitales o en alianzas interinstitucionales. • Coordinar y acompañar los diferentes pasos durante las etapas de proceso de selección del candidato incluyendo canales de comunicación y participación en entrevistas e inducciones.