This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Unlock Health is seeking a passionate and results-driven Senior Manager to join our client experience team. This individual will help support existing enterprise accounts with core deliverables focused on website maintenance, integrations, content enhancements & site redesigns. This team member will help manage client relationships, ensure strong strategic guidance, execute engagements flawlessly and help drive growth for their book of clients. The ideal candidate will possess a strong digital background with a curiosity and passion for learning new services and offerings that will help grow accounts. - Manage client relationships by supporting the day-to-day activities of multiple accounts - Lead fully integrated marketing campaigns, ensuring alignment across strategy, creative & messaging, experience design, channel execution, and performance outcomes - Guide clients through complex initiatives across the marketing spectrum, including brand development, integrated marketing, performance marketing, and website redesigns and optimizations - Partner closely with strategy, creative, content, digital experience, web development, media, and analytics teams to deliver cohesive, high-impact solutions - Translate client business goals into marketing roadmaps that strategically meet their needs and objectives - Provide strategic oversight for web development and digital platform initiatives, ensuring strong UX, content strategy, and channel integration - Oversee campaign performance across channels, helping clients understand results and identify optimization and growth opportunities - Collaborate with project management to ensure integrated timelines, scopes, and dependencies are aligned across workstreams - Support account growth by identifying opportunities to expand engagements across branding, creative, content, media, and digital experience - Maintain accountability for client satisfaction, delivery quality, and long-term partnership health Qualifications - Bachelor’s degree in marketing, communications, business, or a related field - 4–6+ years of experience in client experience, client lead, or account management roles - Proven experience leading integrated marketing campaigns, including combinations of brand strategy and development, marketing strategy, creative concepting, content development, media planning and execution, and analytics reporting - Hands-on experience supporting or overseeing web development initiatives (e.g., redesigns, CMS platforms, UX, content architecture) - Experience managing or partnering on media-heavy campaigns, including paid digital and performance-driven initiatives - Strong understanding of how strategy, creative, content, media, and digital experience work together to drive results - Healthcare marketing experience strongly preferred (not required) - Confident communicator with experience presenting to senior client stakeholders - Demonstrated ability to lead cross-functional teams and deliver complex work with clarity and consistency Benefits - Competitive Salary - Health, Dental and Vision benefit packages to fit all types of lifestyles - Life, Short- and Long-Term Disability Insurance paid 100% by the company - FSA / HSA Options - 401(K) with a generous company match program - Flexible Paid Time Off (aka- unlimited) - Paid Parental Leave - Hybrid and Remote work schedules available - Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice) - Employee Referral Program Company Description Unlock Health is a full-service marketing communication agency, grounded in technology, built for healthcare - and integrated with a managed care consultancy with deep revenue strategy expertise. We brought together leading healthcare firms to solve a core challenge: aligning brand, marketing, technology, and revenue strategy so healthcare organizations can attract and retain patients, grow brand equity, and protect their margins. We help our clients do everything from patient acquisition and brand building, to simplifying complex martech ecosystems, and creating digital experiences. Our work is rooted in clarity, authenticity, and a deep understanding of what moves healthcare forward.

• Support active ad accounts across Google Ads, Meta, and TikTok • Help manage campaigns with monthly budgets ranging from **3K to 15K USD** • Assist with campaign setup, ad creation, budget pacing, and optimizations • Implement changes based on performance data and advertiser guidance • Monitor daily performance metrics and flag issues or opportunities • Assist with testing creatives, audiences, and campaign structures • Help maintain clean account structure and accurate tracking • Contribute to ongoing optimization of enrollment-focused funnels • Work closely with senior advertisers and a US-based team • Communicate clearly in written and spoken English during internal discussions • Support reporting and performance summaries for internal review • Learn how to translate client goals into practical ad execution

• Plan, launch, and optimize ad campaigns via Google Ads • Analyze campaign performance, draw insights, and plan next steps • Run and assess tests to improve qualitative metrics • Identify growth opportunities and scale high-performing campaigns • Build and implement strategies for media buying and scaling • Collaborate on ad creatives and landing page testing • Conduct market and competitor research

• Plan, build, and manage paid media campaigns across platforms including Google Ads, Meta, TikTok, Pinterest, and YouTube • Translate client goals and strategic direction into actionable paid media tactics • Execute campaign setup, launches, optimizations, and ongoing performance monitoring • Manage budgets, pacing, and platform-level reporting to ensure efficient media spend • Analyze campaign performance data to identify insights and optimization opportunities • Develop keyword strategies, ad copy variations, creative briefs, and testing frameworks • Prepare clear, client-ready performance summaries and insights in collaboration with internal leads • Stay current on platform updates, media trends, and best practices • Collaborate cross-functionally with strategy, creative, and activation partners to ensure alignment and quality delivery