• Plan, analyze, design, develop, execute, and maintain manual and automated test scenarios, with a strong emphasis on mobile automation. • Review and analyze technical and functional specifications to ensure comprehensive coverage for mobile, web, and API applications. • Design, implement, and execute automated tests for mobile (iOS & Android), web, and API applications. • Define and evolve mobile automation strategies, ensuring scalability, stability, and cross-platform compatibility. • Configure and execute customer-focused test scenarios aligned with business and mobile user experience requirements. • Identify, document, track, and report defects clearly and effectively, partnering with development teams for resolution. • Ensure overall product stability, reliability, and performance, particularly in mobile environments. • Collaborate closely with Product Managers, Developers, and QA team members throughout the SDLC. • Actively support and lead test automation initiatives, including mentoring and technical guidance for other QA engineers. • Monitor test execution progress, results, and exit criteria (Definition of Done). • Support mobile automation execution in CI/CD pipelines, with and without device farms. • Automate the generation and delivery of test progress, quality metrics, and summary reports. • Define, track, and analyze quality metrics to continuously improve testing effectiveness. • Contribute to the continuous improvement of QA processes, standards, and best practices, with a strong focus on mobile quality.

• Enhance the team’s capacity to deliver assigned stories by end of sprint • Cultivate Camaraderie: Ensure that Core Values are living and breathing throughout the project team and that these values are reflected within the QA assurance team and department. • Increase Velocity: Perform automated testing and API testing for complex applications and scenarios; locate and document edge cases by understanding the depth and intricacies of a project; assess possible risks and propose modifications to the acceptance criteria. • Expand Frameworks: Demonstrate proficiency at automation, API testing, or accessibility testing principles and solutions. • Increase Velocity: Enhance the team's capacity by documenting plans to anticipated risks/blockers, advancing best practices, and mentoring peers and more junior team members. • Guide Development: Serve as a technical SME in the sprint, ensuring successful delivery of the sprint commitment by prioritizing testing efforts, enhancing acceptance criteria, etc. • Evaluate Skills: Conduct recruiting interviews and analyze candidates to ensure successful hiring/contracting. • Demonstrate Expertise: Present robust testing plans, metrics, and other valuable insight and direction during sprint review meetings; propose solutions and improvements to clients that improve our ability to deliver value.

• Design, develop, and maintain scalable test automation frameworks for UI, API, and data layers • Define and enforce automation standards, patterns, and best practices across teams • Lead the shift-left testing strategy by partnering with developers to improve testability & design • Build API-first, contract, and integration tests for microservices-based architectures • Implement automated validation for ETL pipelines, data migrations, and reporting accuracy • Integrate automated tests into CI/CD pipelines, enforcing quality gates for deployments • Perform root cause analysis by debugging test failures at the code and data level • Reduce dependency on manual regression testing through automation coverage and tooling • Mentor other test engineers in automation engineering and framework usage • Evaluate and introduce modern testing tools and techniques as appropriate.

This role involves leading the evolution of quality assurance by combining human expertise with AI-augmented testing approaches to deliver highly reliable, customer-centric software. Oversee and mentor a team of QA Analysts Shape modern validation strategies that elevate execution, reduce risk, and strengthen release confidence Collaborate closely with product, engineering, and automation teams to embed quality at every stage of the development lifecycle Drive strategic improvements while remaining hands-on in execution Your impact will be felt across the entire product portfolio, improving usability, performance, and overall customer experience. Accountabilities Provide daily leadership, coaching, and performance management for a distributed team of QA Analysts Define and implement an AI-assisted testing strategy that enhances exploratory testing, risk detection, and test design efficiency Lead risk-based test planning to ensure critical workflows and high-impact functionality are thoroughly validated Oversee release readiness activities, including test strategy alignment, defect triage, and final quality sign-off Collaborate with engineering and SDET leaders to identify automation opportunities and improve overall testing frameworks Analyze quality metrics and defect trends to drive continuous improvement and operational excellence Represent QA in cross-functional planning, refinement, and product discussions while championing user experience and product integrity