Senior Director – E-Commerce, Payments Optimization
Location
Romania
Posted
110 days ago
Salary
0
Seniority
Senior
Job Description
Senior Director – E-Commerce, Payments Optimization
ACI Worldwide
• Drive the strategy and influence the delivery of solutions for Payments Optimization products across authorization improvement, fraud mitigation, and cost efficiency across Merchant and Banking segments • Own the multi-year product roadmap for intelligent routing, revenue optimization, and bundled merchant offerings • Partner with Product delivery, Engineering and Data Science to build GenAI and predictive analytics capabilities that drive measurable performance gains • Inform the broader product and engineering roadmap with market intelligence and customer insights • Take responsibility for solution success, driving go-to-market teams to execute your vision and base their motions on your product strategies • Drive revenue growth for eCommerce and Merchant Fraud SaaS portfolio. • Expand Payments Optimization revenue through new products, value added services • Drive adoption of optimization products and services, including Fraud, Tokenization, and Orchestration/Routing, or bundled offers (e.g switch and gateway) • Ensure seamless integration and customer onboarding for payment optimization solutions. • Cultivate deep relationships with enterprise clients at the executive level; represent ACI in industry forums and with strategic partners • Stay ahead of regulatory and structural shifts; ensure compliance and identify strategic opportunities • Build strategic partnerships with PSPs, merchant acquirers, and technology providers. • Drive regional expansion and market penetration for payment optimization solutions. • Engage with card networks, PSPs, fraud vendors, and technology partners to advance ACI's market position • Ability to anticipate market trends, support long-term vision definition, validation, and translate strategy into actionable plans. • Build and nurture high-performing teams; coach and mentor future leaders. Foster a culture of continuous improvement, experimentation, and innovation. • Engage cross-functional teams and external partners to drive alignment and deliver results. Drive cross-functional alignment in a complex, matrixed global environment; influence senior stakeholders across Product, Engineering, Sales, and Customer Success • Lead transformation initiatives and inspire teams through ambiguity and complexity.
Job Requirements
- Bachelor’s degree or global equivalent in business, technology, or related field.
- 12+ years’ experience in the relevant field - payments, fintech, or e-commerce with product and commercial leadership
- Proven leadership experience managing global teams and large-scale product portfolios.
- Deep understanding of both merchant payments and banking payment ecosystems related to payment lifecycle: e.g authorization flows, routing logic, acquirer performance, interchange dynamics
- Strong analytical fluency; ability to translate complex data into compelling narratives and actionable strategies
- Outstanding communication and executive presence; proven ability to build credibility with senior clients and stakeholder.
Benefits
- growth
- opportunities
- competitive compensation and benefits package
- casual work environment
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