Ananda

• Provide certain support for certain issues to customer online or offline. • Respond quickly (normally within 24h) and follow customers' issues or complaints, and visit customer if need. • Following RMA in CRM and record the returns to customer in on-line list. • Service Planning for next week, need plan for more visiting to customer side for service. • Weekly meeting to review about issues and RMA following within team and cooperation. • One basic Monthly report about the main work. • Need to follow the related task list of call center project by time line. • Normal customer visiting and good communication. • Certain feedback or analysis report. • Keep good communication and relationship with customers for customer satisfaction. • Make some certain training for customers about products or Ananda link. • Service process review together to make more efficient. • Support visiting customers for some certain other support, like supporting business.

• Provide certain support for certain issues to customer online or offline. • Respond quickly (normally within 24h) and follow customers' issues or complaints, and visit customer if need. • Following RMA in CRM and record the returns to customer in on-line list. • Service Planning for next week, need plan for more visiting to customer side for service. • Weekly meeting to review about issues and RMA following within team and cooperation. • One basic Monthly report about the main work. • Need to follow the related task list of call center project by time line. • Normal customer visiting and good communication. • Certain feedback or analysis report. • Keep good communication and relationship with customers for customer satisfaction. • Make some certain training for customers about products or Ananda link. • Service process review together to make more efficient. • Support visiting customers for some certain other support, like supporting business.

• Provide certain support for certain issues to customer online or offline. • Respond quickly (normally within 24h) and follow customers' issues or complaints, and visit customer if need. • Following RMA in CRM and record the returns to customer in on-line list. • Service Planning for next week, need plan for more visiting to customer side for service. • Weekly meeting to review about issues and RMA following within team and cooperation. • One basic Monthly report about the main work. • Need to follow the related task list of call center project by time line. • Normal customer visiting and good communication. • Certain feedback or analysis report. • Keep good communication and relationship with customers for customer satisfaction. • Make some certain training for customers about products or Ananda link. • Service process review together to make more efficient. • Support visiting customers for some certain other support, like supporting business.

• Provide certain support for certain issues to customer online or offline. • Respond quickly (normally within 24h) and follow customers' issues or complaints, and visit customer if need. • Following RMA in CRM and record the returns to customer in on-line list. • Service Planning for next week, need plan for more visiting to customer side for service. • Weekly meeting to review about issues and RMA following within team and cooperation. • One basic Monthly report about the main work. • Need to follow the related task list of call center project by time line. • Normal customer visiting and good communication. • Certain feedback or analysis report. • Keep good communication and relationship with customers for customer satisfaction. • Make some certain training for customers about products or Ananda link. • Service process review together to make more efficient. • Support visiting customers for some certain other support, like supporting business.

• Complete tech stack ownership (Shopify Plus, BigQuery, AWS) • AI automation for business operations • Turn CEO prototypes into production systems • Direct line to leadership

• Own our internal tech stack • Build AI automation systems • Work directly with CEO and Fractional CTO • Demonstrate real value from tech stack and AI tools

• Build AI systems that automate business operations. • Turn CEO prototypes into production. • Own everything technical. No 'that's not my job.'

• Own the entire technology stack and turn POCs into production systems • Build AI systems that automate routine business operations • Free the team from repetitive tasks • Build AI automation tools for the business • Collaborate with the fractional CTO and leadership team

• Own the complete technology stack (e-commerce platform, ERP integrations, data infrastructure) • Build AI-powered automation for business operations (customer service, inventory, reporting) • Turn CEO prototypes into production-ready systems • Architect and implement integrations between Shopify Plus, Fulfil.io ERP, and internal tools • Establish development practices and CI/CD pipelines • Work directly with CEO and fractional CTO on technical strategy

• Paid Acquisition: Google, Meta, TikTok, Pinterest, influencer collabs with riders/trainers • Shopify Platform: Merchandising, UX, CRO, A/B testing • SEO Strategy: Educational content that converts • Amazon Execution: Marketplace growth, agency management • Analytics: CAC, LTV, cohorts, attribution • AI Systems: Build automations that scale your output 10x