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Shopmonkey logo
Shopmonkey

Shop management software for auto repair shops.

Implementation Manager

Location

Armenia

Posted

113 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishSpanish

Job Description

Implementation Manager

Shopmonkey

• Serve as the main point of contact during a customer’s implementation process • Deliver top tier customer service and support across all product areas • Assist in training customers to ensure the successful beginning of a new customer journey • Coordinate deliverables with various internal departments • Communicate thoughtful, customized solutions that help customers move forward and grow their business • Learn all about the Shopmonkey product suite and automotive industry

Job Requirements

  • Have at least 2+ years of relevant experience preferred or automotive industry knowledge and experience
  • Have a clear, professional, friendly and informative communication style
  • Enjoy creative problem solving and taking on new challenges
  • Have exceptional project management skills with a proven ability to multi-task
  • Are self-directed learners and highly motivated to succeed
  • Thrive in a dynamic & collaborative startup environment, and are comfortable with ambiguity
  • Adapt quickly to changing priorities and evolving customer needs
  • Are familiar with a SaaS business models and tools
  • Have a true appreciation for cars and/or are familiar with the automotive industry!
  • Have fluency in both English & Spanish

Benefits

  • Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
  • Short term and long term disability
  • Employee assistance program
  • Reimbursement for a personal health and wellness membership
  • Generous parental leave
  • 401(k) available upon hire
  • 11 paid holidays
  • Flexible time off - take the time off you need!
  • Matching donations for approved charitable organizations
  • Group volunteer efforts

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