• Install Infrasys Cloud and related products on customer site • Analyze customer needs and configure the system by observing the Major Account standards • Configure the system to meet country specific legal fiscal requirements • Ensure multiple user, and service model concept meets the customer operational workflow • Provide possible solutions for functional gaps and work closely with the Product Management to archive project targets • Train the staff in the best and most practical use of the software • Report accurate project status and act proactively to achieve the project goal • Take the customer site live and provide technical support after going live • Be the technical point of contact for the customer during the project life-cycle and answer any operational and application requests in a timely manner • Assist Product Management to test new releases and new functions • Perform Release updates if required • Support the support organization while not with the customer • Provide pre-sales support to the regional sales team.

• Responsible for executing remote implementation activities, encompassing both on-premise customer systems and cloud-based systems. • Conducts technical reviews of project designs and coordinates as required with technical implementation and engineering teams. • Collaborates with internal cross-functional teams to ensure the satisfaction of project technical requirements. • Leads remote field-testing activities necessary for customer projects and/or new product introductions. • Develops a comprehensive understanding of and articulately communicates Miovision’s product and technology portfolio to customers. • Develops and delivers customized solutions to fulfill customer requirements. • Prepares technical documentation for internal integration and/or product customization requests. • Provides internal and customer-facing technical training as needed. • Identifies, documents, and promotes efficiency and automation enhancements in collaboration with engineering and product management. • Translates technical requirements from the customer to Miovision’s product development team to implement or enhance appropriate solutions. • Provides escalated technical support, and customer service as necessary. • Performs other related duties as assigned.

• Lead and architect technical vision for large enterprise customers' implementation, testing, and reporting, including collaboration with product and engineering for the implementation of products with customers • Work with and directly support our customers to craft the best possible experiences for users in Clutch, over three to six-month implementations • Implement and troubleshoot Clutch solutions in a wide array of configurations and Client environments, navigating complex technical requirements with an ownership mindset • Be an expert on Clutch’s platform capabilities and app design patterns, and utilize this understanding to solve novel challenges our clients face • Work closely with cross-functional teams to improve and evolve products based on Client requirements and feedback • Manage the day-to-day operational and tactical aspects of multiple Implementation projects, partnering directly with Engagement Managers (project managers) to ensure smooth and on-time go-lives • Effectively communicate plans, progress, and status to both internal and Customer stakeholders • Collaborate with Customer Success, Support, Product, and Engineering teams within Clutch to improve the platform, ensure best-in-class support, and grow our fintech community • Improve internal processes, tooling, and documentation to help Clutch scale effectively and increase implementation efficiency.

• Responsible for overseeing the successful implementation and data migration of payroll systems for Deel’s clients. • Lead and manage the full payroll implementation process, ensuring that clients’ data is accurately transferred, systems are properly configured, and the transition is seamless. • Collaborate closely with internal teams and external stakeholders, guiding clients through the setup and migration phases, while offering ongoing support and training. • Work with onboarding team and clients to organize and run kick off meetings, and deliver implementation. • Support project review calls (internal and external), coordinating and delivering on project streams. • Define and set up the agreed client payroll processes, establishing all payroll and data requirements. • Maintain detailed project documentation, including project plans, status reports, and process documentation. • Work with the client to sign-off on the project and document all client specific needs and processes.