• Create and execute project plans • Engage resources necessary to deliver projects • Leverage project management best practices to track progress • Complete project/service requests effectively • Lead projects through full design, development, implementation, and transition

• Leads complex, multi-workstream projects with enterprise clients, managing dependencies across technical, creative, and business teams • Owns end-to-end delivery for high-value engagements, ensuring on-time, on-budget execution while maintaining quality standards • Manages multiple concurrent projects, balancing priorities and resources across portfolio • Drives proactive risk management, identifying issues before they become blockers and implementing mitigation strategies • Leads change management processes, negotiating scope changes and managing client expectations on budget and timeline impacts • Ensures business objectives, KPIs, and success metrics are defined, tracked, and achieved • Owns project roadmap build and execution. • Serves as primary point of contact for enterprise client stakeholders, building trusted advisor relationships • Facilitates executive-level conversations, translating technical complexity into business value • Manages difficult conversations with tact and diplomacy, de-escalating issues and maintaining client confidence • Proactively identifies opportunities for account growth and expansion • Mentors and coaches Project Managers and Associate PMs on methodology, client management, and delivery best practices • Provides guidance on complex project challenges and escalations • Conducts project retrospectives and captures lessons learned to improve team performance • Participates in hiring and onboarding of new project management team members • Identifies and implements process improvements to increase delivery efficiency and quality • Contributes to PM practice development, including templates, playbooks, and standards • Shares knowledge across teams through documentation, training, and peer learning sessions • Collaborates with Program Director on resource planning and capacity management • Owns P&L for assigned projects, monitoring budget utilization, profitability, and forecasting • Manages change requests with clear financial impact analysis • Ensures accurate time tracking and resource allocation to maximize billability

• Manage project plans, milestones, and cross functional work activities. • Maintain proactive communication with federal stakeholders and internal teams. • Identify delivery risks early and implement corrective actions. • Ensure project documentation is accurate, complete, and audit ready. • Support program level reporting and governance meetings.

• Build, maintain, and version-control the Integrated Master Schedule using MS Project. • Collaborate with task leads to refine timelines, resource assignments, and dependencies. • Provide schedule risk insights and recommend mitigation strategies. • Update and maintain the Business Roadmap Tool. • Deliver proactive schedule reporting to program leadership and government stakeholders.