• Primary function would be to focus on lead generation and prospect follow-up. • Assist territory managers with current account administrative tasks • Generate new and repeat sales by providing product and technical information in a timely manner. • Proficient knowledge of, and ability to navigate through, web-based search engines to generate business opportunities. • Maintaining CRM accuracy and sales reporting • Provide product information and basic quoting with the direction of the field sales team • Strong communication and relationship building skills • Organization and detail oriented • Ability to create and utilize e-marketing and e-commerce to expand territory growth. • Determine customer requirements and expectations to recommend specific products and solutions. • Accurately process customer transactions such as orders, quotes or returns. • Provide inventory information on the availability of in-stock items. • Proactively recommend items needed by customers to increase customer satisfaction and improve profitability. • Educate customers about terminology, features and benefits or products to improve product related sales and customer satisfaction. • Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint. • Remain current on consumer preferences, changes in local codes and product developments. • Setup and maintain customer files. • Identify trends in customer satisfaction or dissatisfaction. • Manage time effectively, meet personal goals and work effectively with other members of the sales team. • Communicate to the purchasing department unexpected increases or decreases in demand for products. • Present a professional image always to customers and vendors. • Perform other duties as assigned

• Serve as the primary liaison with assigned clients • Work within Zotec departments to optimize Revenue Cycle Management results • Work proactively with clients to shape RCM goals and expectations • Provide reimbursement analysis and management reporting • Advise clients of industry and regulatory trends • Inform clients of Zotec’s role in healthcare challenges

• Develop and manage key relationships with channel partners across Japan • Build strong relationships with national and regional partners • Work cross-functionally with sales, marketing, and technical teams • Drive partner engagement and support successful execution of joint sales efforts • Meet and exceed partner-sourced pipeline and booking targets • Identify the right partners for targeting and recruiting • Develop go-to-market strategies and Partner Account Plans • Create demand generation strategies • Conduct sales training presentations with partner sales teams • Oversee relationship building activities and account mapping

• Shape how CVAUSA engages with industry • Cultivate relationships with sponsors and partners • Manage feasibility processes and track opportunities • Market CVAUSA capabilities to attract clinical trials • Drive strategy and provide insights to leadership