• Shape how CVAUSA engages with industry • Cultivate relationships with sponsors and partners • Manage feasibility processes and track opportunities • Market CVAUSA capabilities to attract clinical trials • Drive strategy and provide insights to leadership

• Act as senior point of contact with customers and establishes productive, professional relationships with key personnel in assigned customer accounts • Meet assigned sales quota and expectations for profitability for assigned accounts, independently or in partnership with the Sales team • Meet budgeted gross profit margin dollars and percentages for assigned accounts • Achieve strategic customer objectives defined by company management • Establish proactive, ongoing contact management program with each echelon of the customer organization, including store, district, and regional and headquarter levels of the customer organization • Monitor and assist with client billing and collection issues • Conduct Quarterly Business Review (QBR) process with each assigned customer • Direct the traffic of information between customer and company operations and other functional departments involved in rollout and account maintenance activities

• Develop and execute a year-round AR strategy that proactively shapes the market’s understanding of Demandbase’s Smarter GTM vision • Lead the end-to-end strategy for major industry reports (e.g., Gartner Magic Quadrants, Forrester Waves) • Partner with Sales on high-stakes, competitive deals to leverage analysts as strategic resources • Gather and synthesize analyst insights on market trends and competitor movements to help shape our product roadmap and GTM strategy • Proactively manage a regular rhythm of briefings, inquiries, and strategy days • Partner with Product Marketing to translate complex technical features into differentiated, value-based messaging

• Partner with senior client stakeholders to own and grow complex Amazon, MELI and Walmart programs, serving as a strategic advisor and primary point of contact • Lead end-to-end account strategy across Mercado Libre, Amazon and other marketplaces, with a strong focus on eCommerce growth, retail fundamentals, and performance optimization • Develop and execute long-term strategic roadmaps tied to client business goals, revenue growth, and marketplace expansion • Identify, scope, and drive new opportunities across media, retail operations, creative, and marketplace capabilities • Lead business reviews and executive-level presentations, delivering clear, data-driven insights and forward-looking recommendations • Translate marketplace data into actionable strategies, balancing performance, efficiency, and brand objectives • Oversee cross-functional delivery with internal media, creative, retail, and sales teams, ensuring timelines, quality, and accountability • Proactively monitor account health, flag risks early, and solve complex client or performance issues independently • Own all client communications, meetings, presentations, and deliverables with a high bar for clarity, accuracy, and follow-through • Mentor junior account team members and contribute to internal best practices, playbooks, and process improvements • Stay ahead of Amazon and marketplace trends, policy updates, and emerging opportunities, sharing insights internally and externally • Support onboarding of new clients and help shape scalable, repeatable account management standards • Drive innovation beyond core Amazon programs, expanding into additional marketplaces or capabilities as client maturity grows