• You will play a key role in leading design thinking, supporting project teams, and contributing to the development and delivery of complex projects from concept through to construction. • Leading or supporting design development across concept, planning and technical stages • Producing high-quality drawings, diagrams, visualisations and presentation materials • Guiding assistants and mentoring junior team members • Contributing to client discussions, workshops and design reviews • Supporting project coordination, tender preparation and construction-stage design input • Working across multidisciplinary teams on UK and international projects • Supporting research, precedent analysis and material exploration

• Act as technical approver for AWS architectures, ensuring adherence to best practices and the AWS Well-Architected Framework. • Support AWS pre-sales activities, including solution design, consumption estimates, AWS Pricing Calculator usage, and technical advocacy. • Serve as the technical focal point for the AWS partnership, acting as a bridge with AWS technical teams. • Support the identification and submission of AWS funding programs. • Technically lead GenAI initiatives on AWS, guiding CoE teams responsible for GenAI PoCs and projects. • Define migration and modernization solutions for applications on AWS. • Lead the achievement and validation of AWS Competencies, coordinating technical documentation and case validation. • Promote AWS knowledge dissemination, support internal technical teams in AWS certification processes and technical competency development. • Lead the creation of AWS offerings, developing standardized solutions technically validated by AWS. • Support Business Units (BUs) in technical and strategic decisions related to AWS.

• Leads a team of direct report Customer Value Architect staff in account onboarding execution and defining of the customer success plans. • Partners with direct sales leaders and staff to ensure the CVA team is spearheading the expansion of sales within existing and/or new accounts via the new adoption or expanded use of Falcon Flex, while building relationships with key decision makers. • Promotes and supervises the development of competitive business propositions for the company's product portfolio and ensures renewals are achieved via demonstrated realized value and Flex consumption progress. • Ensures the CVA team conducts business value analyses to demonstrate ROI and financial impact, as well as develops and delivers Executive Quarterly Business Reviews (EQBRs) featuring value realized analyses, accelerating module adoption, and driving Falcon Flex growth. • Shares adoption insights and value realization proof-points with allied sales teams to enable cross-sell/upsell. • Drives team and self to proactively identify and remediate risks to customer success and value realization, while supporting renewal cycles to minimize customer attrition. • Accountable for CVA team’s efforts in the additional Falcon Flex consumption within a defined sales territory, while driving strategic Flex adoption and planning across strategic accounts. • Partners with customers to develop and execute adoption roadmaps aligned with their security objectives. • Monitor and analyze Flex usage patterns to identify risks and opportunities. • Accountable for precision forecasting and delivering on regular quarterly revenue targets. • Holds self and team accountable for timely documentation within CRM / Marketing software of customer contact and activity data (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.). • Ability to travel as needed to customer and/or internal meetings/events. • Develops and maintains relationships with sales process stakeholders within the company and develops Partner relationships. • Partakes in the quota setting process for team members. • Collaborates with other functions to resolve escalations/customer issues quickly. • Responsible for nurturing career development, selection of staff, managing performance, and pay discussions of team members. • Financial targets held by this leader will be commensurate to the aligned direct-sales organization supported by their CVA teams.

• Support teams in adopting Miro by demonstrating best practices and real-world applications. • Partner with IT and business stakeholders to align Miro’s value with their goals. • Conduct assessments and provide recommendations to improve collaboration. • Help design and implement change initiatives that drive successful adoption. • Assist in creating governance models that support teamwork and innovation. • Facilitate workshops to explore use cases and improve team collaboration. • Develop simple prototypes to showcase Miro’s capabilities and inspire innovation. • Recommend ways to streamline tool usage and enhance collaboration strategies. • Provide guidance on Agile ways of working and help teams integrate Agile principles. • Share best practices and coach teams on improving their workflows with Miro.