• Leads a team of direct report Customer Value Architect staff in account onboarding execution and defining of the customer success plans. • Partners with direct sales leaders and staff to ensure the CVA team is spearheading the expansion of sales within existing and/or new accounts via the new adoption or expanded use of Falcon Flex, while building relationships with key decision makers. • Promotes and supervises the development of competitive business propositions for the company's product portfolio and ensures renewals are achieved via demonstrated realized value and Flex consumption progress. • Ensures the CVA team conducts business value analyses to demonstrate ROI and financial impact, as well as develops and delivers Executive Quarterly Business Reviews (EQBRs) featuring value realized analyses, accelerating module adoption, and driving Falcon Flex growth. • Shares adoption insights and value realization proof-points with allied sales teams to enable cross-sell/upsell. • Drives team and self to proactively identify and remediate risks to customer success and value realization, while supporting renewal cycles to minimize customer attrition. • Accountable for CVA team’s efforts in the additional Falcon Flex consumption within a defined sales territory, while driving strategic Flex adoption and planning across strategic accounts. • Partners with customers to develop and execute adoption roadmaps aligned with their security objectives. • Monitor and analyze Flex usage patterns to identify risks and opportunities. • Accountable for precision forecasting and delivering on regular quarterly revenue targets. • Holds self and team accountable for timely documentation within CRM / Marketing software of customer contact and activity data (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.). • Ability to travel as needed to customer and/or internal meetings/events. • Develops and maintains relationships with sales process stakeholders within the company and develops Partner relationships. • Partakes in the quota setting process for team members. • Collaborates with other functions to resolve escalations/customer issues quickly. • Responsible for nurturing career development, selection of staff, managing performance, and pay discussions of team members. • Financial targets held by this leader will be commensurate to the aligned direct-sales organization supported by their CVA teams.

• Support teams in adopting Miro by demonstrating best practices and real-world applications. • Partner with IT and business stakeholders to align Miro’s value with their goals. • Conduct assessments and provide recommendations to improve collaboration. • Help design and implement change initiatives that drive successful adoption. • Assist in creating governance models that support teamwork and innovation. • Facilitate workshops to explore use cases and improve team collaboration. • Develop simple prototypes to showcase Miro’s capabilities and inspire innovation. • Recommend ways to streamline tool usage and enhance collaboration strategies. • Provide guidance on Agile ways of working and help teams integrate Agile principles. • Share best practices and coach teams on improving their workflows with Miro.

• Review from a technical perspective and interpret results from system scans and analyses performed by migration tools on existing SAP ECC instances. • Provide insights on data harmonization, system consolidation challenges, and technical dependencies. • Assist with the identification of technical best practices for migrating custom developments, interfaces, and configurations to S/4HANA. • Assist in identifying technical risks and mitigation strategies related to migration activities. • Support decision-making on migration scenarios (e.g., selective data transition vs. full system conversion). • Work closely with functional and data teams to provide them the tools needed to execute migration and ensure alignment between technical migration strategy and business requirements. • Communicate technical considerations clearly to non-technical stakeholders.

• Set the vision and direction for enterprise ontologies, business glossaries, and semantic models to unify understanding of core business concepts. • Lead the development and evolution of canonical data models, conceptual information models, and domain models at scale, ensuring strategic alignment and reusability. • Drive alignment of ontologies and information models with enterprise strategy, regulatory requirements, and operational imperatives. • Serve as the principal authority for metadata and business glossary standards. • Oversee the enhancement of metadata quality through governance processes, stewardship workflows, and continuous improvement initiatives. • Partner with senior solution architects, engineering leaders, enterprise architecture leaders, platform delivery leaders, analytics executives, and business stakeholders to embed business information architecture into strategic data products.