Packback is an AI-powered learning platform that helps students write, think, and engage more deeply by transforming every assignment into an active, curiosity-driven learning experience. Reporting directly to the VP of Engineering, you will own software development best-practices (CI/CD, testing, observability) in the data domain. You will manage a lean, high-performing team of two, acting as a "player-coach" who can both guide a multi-year architecture strategy and provide meaningful feedback on code review. Who is the Ideal Candidate? - You have been running a team for years – can do it with your eyes closed – and are looking for that next step in your career, taking ownership of strategy and roadmap - You are excited BOTH to roll up your sleeves, get hands-on-keyboard, and move the project forward (40-60% of the time) AND own direction, discovery, and planning for your team (40-60% of your time) - You thrive in an environment that rewards high agency and autonomy. You are excited to own the entire data architecture, infrastructure, and stakeholder relationships for the data function What you'll do - Team Leadership & Management - Code Excellence: Set standards for code quality. Conduct code reviews for Python (pipelines) and SQL (models). Enforce the use of version control, automated testing, and Infrastructure-as-Code (Terraform). - Player-Coach Mentorship: Manage, mentor, and foster the career growth of a Data Engineer (focused on infrastructure/ingestion) and an Analytics Engineer (focused on modeling/semantics) - Roadmap and Project Management: Own sprint planning, roadmap planning, and delivery predictability for the data team. Ensure projects are scoped, estimated, resourced, and executed with clear timelines, milestones, and stakeholder communication. - Stakeholder Partnership - Product Enablement: Data is core to Packback’s product. Build the data backend that provides actionable insights to half a million students and educators. Give thousands of educators a unique view into how their students learn. - Business Enablement: Partner closely with leaders across the organization (including sales, retention & RevOps) to deliver data products that enable their teams in truly valuable ways. - Data Democratization: Drive internal enablement by developing customized training programs (e.g., Talent LMS courses, virtual workshops) and hosting regular office hours to upskill business teams on data self-service and best practices. - Architecture & Technical Strategy - Infrastructure Ownership: Architect and maintain the company's data infrastructure. Define the strategy for storing unstructured data (logs, events) and structured business data. Oversee the design of robust, scalable ETL/ELT pipelines. - Stack Evolution: Own the modern data stack (i.e., dbt, Airflow, BigQuery) - Data Trust: Uphold Data Observability tools and SLAs. Be accountable for the reliability of our pipelines and data, and communicate proactively with stakeholders regarding data freshness and quality. Qualifications - Engineering Background: 5+ years of experience in Data Engineering or Software Engineering, with at least 2+ years with direct people management experience - Pipeline Mastery: Expert-level knowledge of Python and SQL. Deep experience with workflow orchestration tools. - Modern Data Stack: Proven experience designing and managing cloud data warehouses and transformation layers. Our tech stack is dbt, Airflow, BigQuery and the Google Cloud ecosystem, and Lightdash, but we care more about relevant experience than specific tools. - RevOps Fluency: Familiarity with the schemas and data quirks of major SaaS platforms (Salesforce, HubSpot, Gong, Stripe, etc.) Understanding of revenue metrics (ARR, ACV, churn). Additional Information: - Sponsorship: Applicants must be authorized to work for any employer in the U.S without the need for sponsorship. Packback does not offer visa sponsorship for this role. - Location: Currently we are only able to hire from these states: AL, AZ, AR, CA, CO, CT, FL, GA, HI, IL, IN, IA, KY, MA, MD, MI, NJ, NY, NC, OH, PA, RI, SC, TX, VA, WA, and WI - Salary: $153,000–$170,000, based on experience, with an annual bonus target of 15% Who we are Packback team members are passionate, mission-driven lifelong learners. Many of us spent time as educators in classrooms and have experienced first hand just how draining the day to day of educating can be. We have seen the gap between the most and least prepared students grow wider every year. The pressure to close that gap has once rested directly on our shoulders, and we understand the enormous cost of addressing that gap, and also not addressing that gap. Some of us were intrinsically motivated students, the “teacher’s pets” who never want to stop learning. Some of us were the distracted or unmotivated students who wished their instructors would have adopted the pedagogy behind Packback. But all of us share a passionate commitment to our purpose. Why work at Packback? Build a meaningful career while building the future of education as a part of a company culture that fosters the growth, safety, and creativity of its employees. Intentional Culture Packback knows that the single most important part of any company is its people. We take building and maintaining a conscious and intentional culture of open communication, curiosity, and leadership extremely seriously. We collectively commit to make Packback a safe environment where people can focus on doing great work instead of dealing with drama. Career Development Packback’s career development paths present a unique balance between clarity and guidance around defined paths, and room for our team to create their own path. Each team has its own career development tracks with support and training, and still allow for customization of these paths to create a role where a team member’s full passions and abilities are put to use! Thoughtful Benefits - 12 weeks of paid leave for welcoming new children - Multiple Health and Welfare Benefit Options (Medical, Dental, Vision) - 401k plan (with employer matching) - Flexible + Remote Work Opportunities - Unlimited Paid Time Off (PTO) - Employer Assistance Program (EAP) - Calm and DoorDash subscriptions

• Provide expert leadership on all permanent way (track) matters for high-speed rail infrastructure, including slab track and ballasted track systems • Develop and implement track asset management strategies aligned with high-speed operational requirements and lifecycle cost optimization • Establish engineering standards, specifications, and procedures in compliance with international HSR norms (e.g., EN, UIC, ISO, AREMA) • Review and approve track design submissions, method statements, and technical calculations from designers and contractors • Ensure integration of track systems with civil works, structures, electrification (OHE), signaling, and rolling stock interfaces • Ensure effective system integration and compatibility with operational performance, safety, and maintainability requirements • Oversee Interface Control Documents (ICDs) and ensure interface risks are identified and managed by delivery partners • Provide technical guidance on track geometry, alignment tolerances, vibration mitigation, noise control, and track-structure interaction • Oversee track construction and installation activities, including slab track, turnouts, expansion joints, and special trackworks • Provide engineering assurance during track construction to confirm compliance with approved designs, specifications, and quality requirements • Review and accept construction methodologies, Inspection and Test Plans (ITPs), and quality documentation submitted by contractors • Undertake site surveillance, audits, and technical inspections to verify construction quality and adherence to standards • Review and disposition non-conformances and technical change requests affecting permanent way systems • Resolve technical issues arising during construction and provide engineering solutions to maintain progress and quality • Define maintenance regimes and inspection standards for high-speed track infrastructure • Oversee predictive, preventive, and corrective maintenance strategies using condition monitoring and data analytics • Approve maintenance plans, possession strategies, and renewal programs to ensure network availability and safety • Ensure all track activities comply with railway safety management systems, statutory regulations, and certification requirements • Lead hazard identification, risk assessments, and safety assurance activities related to permanent way systems • Monitor track performance indicators such as geometry quality, ride comfort, availability, and degradation trends • Investigate track-related incidents or performance issues and implement corrective and preventive actions • Manage track-related contracts, consultants, and specialist suppliers • Liaise with internal offices, construction operations and maintenance, safety, designers, and contractors on track engineering matters • Support procurement activities by defining technical requirements and evaluating bids • Act as the primary technical interface between the designers, contractors, and operators on permanent way matters

• Lead a high-performing engineering team by driving collaboration, growth, and accountability. Set clear goals, provide strategic direction, and develop talent to ensure long-term success. • Manage the end-to-end development lifecycle of engineering projects, ensuring timely delivery, budget adherence, and technical excellence. Collaborate cross-functionally to align technical initiatives with business objectives while maintaining high standards for quality, security, and scalability. • Drive efficiency through agile methodologies and engineering best practices, continuously refining workflows, tools, and processes. Use key performance metrics to measure success and optimize team productivity. • Act as the bridge between engineering and other teams, ensuring clear communication and alignment on priorities. Translate complex technical concepts into actionable insights for business stakeholders and leadership. • Stay ahead of industry trends and emerging technologies, integrating innovative solutions that enhance product development and business growth. Advocate for new tools and strategies that drive efficiency, scalability, and long-term technical success.

Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. Form Health provides high-quality expert care and leverages technology to enhance the patient experience. All Form Health patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together. About the Role: Form Health is building a clinical-grade care platform that powers longitudinal obesity and cardiometabolic treatment at national scale. The software we build directly impacts how clinicians deliver care, how teams coordinate work, and how patients experience safe, effective treatment. We’re hiring a hands-on Engineering Manager to lead a small (but growing) team responsible for delivering high-impact systems that support clinical workflows, operational tooling, and intelligent care delivery. In this role, you will combine strong people leadership with technical depth. You’ll guide engineers working on complex, safety-sensitive systems—ensuring reliable execution, thoughtful architecture, and incremental delivery in a regulated healthcare environment. This role will report into our Senior Director of Software Engineering, but will partner closely with product, clinical, and operational leaders to translate evolving care needs into scalable software. This is a fully remote role open to candidates located anywhere in the United States. What you will do: Team Leadership & Execution Lead, coach, and grow a small team (2-3 people initially) of engineers delivering business-critical clinical and operational systems Establish clear goals and execution plans aligned with product and company priorities Foster a culture of ownership, accountability, and continuous improvement Provide direct feedback, mentorship, and career development for engineers at multiple levels Hire thoughtfully to strengthen team capability and long-term scalability Technical Leadership Guide architectural decisions for backend services, workflows, integrations, and internal tools Partner closely with Staff engineers to ensure systems are reliable, scalable, secure, and maintainable Maintain strong technical fluency across systems built with technologies such as Ruby on Rails, Node.js, GraphQL, React / Next.js, and AWS-based infrastructure Ensure healthy CI/CD pipelines and safe deployment practices that support incremental delivery Identify technical risks early and lead mitigation strategies before they impact care delivery Clinical Workflow & Intelligent Systems Oversee development of systems that support clinical charting, scheduling, task management, care coordination, automation, and intelligent workflow enhancements Ensure systems operate safely within healthcare constraints and regulatory requirements About You You are an experienced engineering leader who blends hands-on technical depth with strong people leadership. You’ve managed high-performing teams and guided engineers through the delivery of complex, production-grade systems. You bring experience such as: 5+ years of experience managing engineering teams Prior experience as a senior or staff-level engineer before moving into management Leading delivery of complex backend or workflow-heavy systems in production Operating in fast-moving or high-growth environments where priorities evolve Establishing strong engineering practices around incremental delivery, feature flags, testing, and operational excellence Partnering closely with product and domain experts to shape execution plans Communicating effectively across technical and non-technical stakeholders Encouraging teams to thoughtfully leverage AI-powered developer tools to improve productivity while maintaining strong engineering rigor Experience in healthcare, clinical systems, workflow tooling, AI-enabled products, or other regulated domains is a strong plus, but not required Your Impact Your leadership will directly shape how Form Health delivers care at scale. You’ll help build systems that support: Secure, HIPAA-compliant patient communication and care delivery Reliable clinical and operational workflows Scalable revenue and infrastructure systems Intelligent, adaptive product experiences Safe, incremental experimentation and continuous improvement More about Form Health’s benefits Competitive salary and equity in a high growth start-up Comprehensive health benefits (medical, dental, vision) 401k program Flexible work schedules and paid time off Paid parental leave Form Health’s commitment to building a diverse, equitable, and inclusive work environment: Form Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment. Base Annual Salary $160,000 — $180,000 USD