This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a DevOps engineer at Level Data, you will be responsible for developing and maintaining infrastructure to support service delivery across multiple stacks. You will work closely with several teams, including Software Engineering and Security, to provide a stable and secure hosting stack for some of the best-loved software services in the K-12 Education market. Your day-to-day duties will include: - Working with several cloud environments, including AWS and Azure, as well as datacenter environments. - Utilizing modern technologies (Kubernetes, Terraform, Prometheus, Grafana, etc.) and being flexible in finding solutions across a variety of environments. - Supporting customer-facing production environments, as well as internal tooling to be used by technical teams. This is a senior-level position requiring independent ownership of complex systems and initiatives. The role demands strong problem-solving skills, technical leadership, and the ability to guide architectural decisions while partnering closely with Software Engineering teams to ensure consistent and high-quality delivery. Responsibilities - Infrastructure Architecture & Ownership: Architect, design, and lead the implementation of scalable, resilient, and cost-efficient infrastructure across production, QA, and development environments. Own infrastructure strategy across the full software lifecycle and influence platform standards. - CI/CD Platform Leadership: Design, optimize, and govern enterprise-grade CI/CD platforms using tools such as Flux CD, GitLab, and Azure DevOps. Establish pipeline standards, security controls, and release strategies while mentoring others on best practices. - Advanced Automation & Platform Engineering: Lead development of reusable automation frameworks and internal platforms using Python, Bash, PowerShell, or similar languages. Drive reduction of manual effort and enable self-service for development teams. - Observability, Reliability & Incident Leadership: Define and evolve monitoring, logging, telemetry, and alerting strategies. Lead root-cause analysis for complex incidents, improve system reliability, and establish SLOs/SLIs and operational runbooks. - Cross-Team Technical Leadership: Act as a technical authority and trusted advisor to engineering, security, and operations teams. Drive architectural decisions, review designs, and mentor junior and mid-level DevOps engineers. - Security, Compliance & Risk Management: Embed security and compliance controls into infrastructure and pipelines (DevSecOps). Partner with security teams to implement guardrails, secrets management, vulnerability remediation, and audit readiness. - Cloud Strategy & Cost Optimization: Lead cloud architecture decisions across AWS, Azure, or GCP, including networking, identity, scalability, and cost optimization (FinOps). Qualifications - 5+ years of experience in DevOps or a related field. - Experience in managing and troubleshooting complex Linux and Windows environments. - Proficiency with version control systems like Git, or SVN (Git strongly preferred). - Advanced, hands-on experience with Kubernetes for container management and orchestration. - Strong architectural experience with cloud services like AWS, Azure, or Google Cloud Platform. - Extensive experience using IaC tools like Terraform. - Certifications in relevant cloud technologies (e.g., AWS Certified DevOps Engineer, Azure DevOps Solutions Expert, CKAD, CKA) are a plus. Company Description

• Operate and maintain Azure production environments, ensuring high availability, performance, and stability. • Collaborate with the wider CloudOps team to improve platform stability applying practical SRE principles. • Act as an L4 escalation point for complex cloud incidents across compute, networking, storage, identity, and AKS layers. • Contribute to and maintain Terraform-managed infrastructure, including reviewing, modifying, and troubleshooting infrastructure-as-code. • Operate and troubleshoot AKS clusters and workloads. • Participate in the Cloud Operations on-call rotation for critical production incidents. • Maintain clear technical operational procedures and runbooks for common scenarios.

• Lead, grow, and mentor high-performing globally distributed SRE and Infrastructure teams, including managers and senior ICs • Own the reliability, availability, scalability, and performance of our production and developer platforms • Define and execute the SRE and infrastructure strategy, including cloud architecture, Kubernetes platforms, CI/CD, and automation • Drive horizontal scaling and enable teams to operate independently, through decoupling and modularization of both architecture and processes • Drive infrastructure cost (COGS) optimization, capacity planning, and cloud financial management in close partnership with Finance and Engineering leadership • Establish and evolve SLOs, SLIs, error budgets, and operational best practices across the organization • Oversee incident management, postmortems, and continuous improvement, ensuring a strong culture of learning and ownership • Collaborate closely with security to ensure our infrastructure is secure, compliant, and resilient by design • Contribute to and uphold strong documentation, operational standards, and knowledge sharing across teams

• Designing, implementing, and maintaining the infrastructure, CI/CD pipelines, and automation frameworks • Managing cloud environments (AWS, Azure, or GCP) • Orchestrating containerized workloads (Kubernetes, Docker) • Building robust deployment pipelines (Jenkins, GitLab CI, GitHub Actions, ArgoCD) • Collaborating with software development, security, and operations teams • Architecting and maintaining infrastructure as code (Terraform, CloudFormation, Pulumi) • Implementing monitoring, logging, and alerting solutions (Prometheus, Grafana, Datadog, ELK stack) • Establishing site reliability engineering practices (SLOs, SLIs, incident response) • Driving security best practices through DevSecOps integration • Managing secrets and access controls • Conducting capacity planning • Mentoring junior engineers