ANYWHERE365®

• Identify and design solutions to meet clients' technical requirements, leading workshops to scope and architect fit-for-purpose implementations • Provide expert technical guidance and support throughout all stages of the presales process • Conduct pre-sales product demonstrations showcasing our dialogue software capabilities • Evaluate and deliver proof of concepts for both prospective and existing customers • Support RFP and tender responses with technical expertise and documentation • Create and deliver compelling technical and product presentations to internal and external stakeholders • Collaborate closely with the Sales Team to qualify opportunities and progress deals • Proactively identify opportunities to enhance presales processes and team efficiency • Maintain and improve technical documentation and knowledge resources • Support the Professional Services team by providing clear technical requirements for solution implementation

• Operate and maintain Azure production environments, ensuring high availability, performance, and stability • Collaborate with the wider CloudOps team to improve platform stability • Act as an L4 escalation point for complex cloud incidents • Maintain Terraform-managed infrastructure • Operate and troubleshoot AKS clusters and workloads