• Preparación de declaraciones de impuestos federales y estatales de EE. UU. • Trabajo con individuos y empresas • Organización y revisión de documentos fiscales • Comunicación directa con clientes • Soporte fiscal y contable durante el año

• Execute and problem-solve in day-to-day operations for the servicing business • Analyzes escrow sufficiency to ensure escrowed funds are sufficient to make the required payments • Oversee the movement of check/wire funds relating to taxes to ensure timely payment of escrow line items • Ensure timely procurement and accurate processing of property tax refunds • Execute payments for taxes in batch single processing modes by the installment due dates for the particular payee. Payment processing includes tax disbursement to avoid incurring interest or penalties. • Monitor and drive resolution for any delinquent taxes in the loan portfolio • Review control reports to ensure compliance with state, regulatory, and investor guidelines • Liaise between all third-party vendors and ensure escalations are responded to timely and accurate manner • Sets up new taxpayee or makes changes upon request. • Complete various audits for the monthly vendor scorecard • Adhere to SLA standards/deadlines • Making calls to tax authorities and tile companies • Communication with homeowners via email/phone • Lead other escrow responsibilities and projects as assigned by management • Other duties as assigned

Title: Director, Tax Location: San Francisco Job Description: PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is creating a new Director of Tax role, reporting to our CAO (Chief Accounting Officer) based in San Francisco. This hands-on role will be instrumental in developing PagerDuty's overarching tax strategies and creating necessary processes/systems, covering tax planning, reporting, audits, and compliance. Feel free to apply and explore this opportunity further If you have a desire to lead tax from all aspects in a global environment! **This role is expected to come into the San Francisco office 2 days per week as part of PagerDuty’s hybrid work model, so you can thrive in your new role and fully embrace being a Dutonian!** Key Responsibilities - Be a strategic leader responsible for designing and executing global tax strategies that align with overall business objectives and financial goals - Monitor and analyze changes in tax legislation and assess impact on the organization - Identify and implement opportunities for tax optimization and savings - Manage and ensure the accuracy of the tax provision and related disclosures in the company’s financial statements in accordance with relevant accounting standards (e.g., ASC 740) - Oversee tax compliance and reporting, including income tax, sales and use tax, VAT and other non-income tax matters (e.g., e-invoicing) - Lead global transfer pricing strategy and documentation to ensure compliance across all jurisdictions - Develop and execute strategies to effectively resolve tax controversies and disputes - Provide strategic tax guidance on mergers, acquisitions, and restructurings - Collaborate with Finance, Legal, and other departments to ensure tax considerations are integrated into business planning - Establish and maintain internal controls to mitigate tax risks and ensure adherence to all regulations - Effectively communicate complex tax issues and recommendations to senior management and the Audit Committee - Drive automation and process improvements within the tax function - Build, mentor, and develop a high-performing tax team - Manage relationships with and the scope of work for external tax advisors, auditors, and legal counsel Basic Qualifications - 12+ years of progressive tax experience, with at least 5 years in a leadership role - Bachelor's degree in Accounting, Finance, or related field; CPA required - Deep in-depth knowledge of tax laws, regulations, and compliance requirements for federal, state, and international (including corporate tax, VAT/GST, and transfer pricing) - Excellent written and verbal communication skills, with the ability to clearly articulate complex tax concepts to non-tax stakeholders - Exceptional analytical, problem-solving, and strategic thinking capabilities - Proven experience managing tax audits and controversies - Demonstrated ability to lead and develop teams - Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively Preferred Qualifications - SaaS or Technology industry experience - Experience implementing tax technology solutions (e.g., OneSource, Vertex, Avalara, Corptax) - Experience managing tax implications of digital business models and e-invoicing The base salary range for this position is 164,000 - 276,100 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include: - Competitive salary - Comprehensive benefits package - Flexible work arrangements - Company equity* - ESPP (Employee Stock Purchase Program)* - Retirement or pension plan* - Generous paid vacation time - Paid holidays and sick leave - Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO - Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* - Paid volunteer time off: 20 hours per year - Company-wide hack weeks - Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

About the Company Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we’ve built our platforms from the ground up—not on outdated legacy systems—so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we’re leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses. Our mission is to empower every homeowner by making the mortgage experience simple, secure, and financially empowering. To achieve this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We’re not only reshaping what servicing and lending look like today—we’re creating opportunities for talented people to help drive the future of the industry. As we continue to grow, Valon is expanding its footprint across multiple states, opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning—we’re building the future of regulated finance, and we want you to be part of it. Loan Administration at Valon The Loan Administration team powers all of the operations required to keep Valon running smoothly. From handling all servicing aspects related to special servicing, escrow, payment processing as well as default servicing, the Loan Administration team ensures that homeowners continue to get a first-class experience with Valon, all from behind the scenes. About the Role We are looking for a Property Tax Specialist who will focus on taxes but is also able to navigate through multiple facets of the escrow sector of a fast-growing, technology and operations-focused business. This role is responsible for maintaining records on mortgaged properties and accurate and timely payment of real estate taxes on escrow and non-escrow accounts. This role monitors the work of the outsourced tax vendors to ensure disbursements are paid on time from customer escrow accounts. The tax specialist will also provide direct assistance to the homeowner by resolving tax-related issues. You'll be working closely with other specialists, as this team and vertical continue to grow! Responsibilities - Execute and problem-solve in day-to-day operations for the servicing business - Analyzes escrow sufficiency to ensure escrowed funds are sufficient to make the required payments - Oversee the movement of check/wire funds relating to taxes to ensure timely payment of escrow line items - Analyzes escrow sufficiency to ensure escrowed funds are sufficient to make the required payments - Ensure timely procurement and accurate processing of property tax refunds - Execute payments for taxes in batch single processing modes by the installment due dates for the particular payee. Payment processing includes tax disbursement to avoid incurring interest or penalties. - Monitor and drive resolution for any delinquent taxes in the loan portfolio - Review control reports to ensure compliance with state, regulatory, and investor guidelines - Liaise between all third-party vendors and ensure escalations are responded to timely and accurate manner - Sets up new taxpayee or makes changes upon request. - Complete various audits for the monthly vendor scorecard - Adhere to SLA standards/deadlines - Making calls to tax authorities and tile companies - Communication with homeowners via email/phone - Lead other escrow responsibilities and projects as assigned by management - Other duties as assigned Ideal Background - Bachelor’s degree preferred - 2+ years of experience at a mortgage servicing company within an escrow function or a tax service provider - Freddie Mac or Fannie Mae servicing experience preferred Minimum Qualifications - Excellent critical thinking and logical reasoning abilities - Experience working with cross-functional teams to solve business problems and handle change management in a fast-paced environment - Must be available to collaborate and communicate in regularly held in-person meetings - Minimum education requirement: High school diploma or GED equivalent required Benefits: - Compensation: competitive salary and 401k plan - Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient. - Grow together: Company-wide orientation for you to successfully onboard and other learning & development opportunities, including regular review cycles that feature 360-degree feedback - Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! - Generous time off: 17 days paid time off, sick days, and 11 company holidays - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.