• Deploy and configure enterprise-grade software delivery platforms (CI/CD), automated infrastructure tools, and centralized development environments across diverse hosting models (on-prem, private cloud, or air-gapped). • Implement hardened installations, including SSO/IAM integration, RBAC, and strict segregation of duties. • Manage secrets and encryption using enterprise tools (e.g., HashiCorp Vault, HSM, or KMS) within highly regulated network boundaries. • Utilize low-code or automated platforms to design and generate production-ready Infrastructure as Code (Terraform or OpenTofu). • Build and maintain standardized pipeline foundations, including "Golden Templates" and policy guardrails that automate security approvals and ensure mission compliance. • Orchestrate secure, scalable developer workspaces (CDEs) to ensure environment consistency for both human developers and AI coding agents. • Translate technical configurations into NIST 800-53/FedRAMP evidence (system diagrams, control mappings, and configuration baselines) to accelerate security assessments. • Provide post-implementation support, including platform patching, upgrade execution, and audit log/telemetry health checks. • Troubleshoot complex toolchain integration issues across the SDLC, from code scanning to deployment verification.

• Work closely with engineers in supporting new features and services. • Build tools to monitor site stability and performance. • Help ensure the reliability and scalability of our infrastructure, while maintaining platform SLOs. • Troubleshoot site issues using industry-leading tools like Splunk, Prometheus and OpenTelemetry. • Automate everything with Python, Puppet, Git, Jenkins, and Terraform and leveraging an extensive suite of AI tooling. • Develop custom tools when off-the-shelf solutions don’t work at our scale and contribute upstream to open source projects. • Participate in light on-call rotations - we have geographically distributed SRE teams for follow-the-sun support, which means nobody needs to be on-call 24h a day!

• Leadership and Mentorship of a team of 8-10 SREs. • Oversee and maintain our production infrastructure hosted on AWS with a 99.99%+ uptime SLA • Collaboration with other SRE, Security and Development teams. • Define processes for the team to efficiently meet target dates. • Drive large projects to completion working with multiple Development teams. • Capacity analysis and planning. • Effectively manage and scale infrastructure through automation standards. • Analyze complex system behavior, performance and application issues. • Oversee observability and analysis across multiple datacenters.

• Work collaboratively and independently to design and deliver solutions as well as review and provide feedback for those delivered by other engineers for our software and services on our cloud hosted production infrastructure. • Shape how our mission-critical enterprise software solutions are developed and deployed using optimized and automated CI/CD pipelines that ensure high quality products • Help design, build and support infrastructure and security technologies within the cloud that offer resiliency, observability and optimized cost. • Communicate proactively and effectively to different kinds of audiences within the company. Share your own experience, knowledge and expertise with others to help them grow and develop. • Participate in planning work and identify areas of improvement • Perform technology evaluation and selection • Participate in an on-call rotation for maintenance of the cloud solutions.