• Leadership and Mentorship of a team of 8-10 SREs. • Oversee and maintain our production infrastructure hosted on AWS with a 99.99%+ uptime SLA • Collaboration with other SRE, Security and Development teams. • Define processes for the team to efficiently meet target dates. • Drive large projects to completion working with multiple Development teams. • Capacity analysis and planning. • Effectively manage and scale infrastructure through automation standards. • Analyze complex system behavior, performance and application issues. • Oversee observability and analysis across multiple datacenters.

• Work collaboratively and independently to design and deliver solutions as well as review and provide feedback for those delivered by other engineers for our software and services on our cloud hosted production infrastructure. • Shape how our mission-critical enterprise software solutions are developed and deployed using optimized and automated CI/CD pipelines that ensure high quality products • Help design, build and support infrastructure and security technologies within the cloud that offer resiliency, observability and optimized cost. • Communicate proactively and effectively to different kinds of audiences within the company. Share your own experience, knowledge and expertise with others to help them grow and develop. • Participate in planning work and identify areas of improvement • Perform technology evaluation and selection • Participate in an on-call rotation for maintenance of the cloud solutions.

• Act as the primary technical point of contact for Engineering and Product teams. • Design, deploy, and manage scalable services on GCP. • Build and optimize repeatable deployment pipelines and deployment blueprints. • Monitor cloud expenditure and implement right-sizing initiatives. • Maintain comprehensive monitoring and alerting frameworks for high availability. • Execute stack-hardening tasks for security and compliance. • Manage ongoing updates, patching, and maintenance of platform components.

• Lead and mentor a team of 5+ engineers and support staff focused on infrastructure and workflow automation. • Collaborate with technical leads to define project scope, priorities, and technical direction. • Ensure timely, high-quality delivery of automation projects using Agile methodologies and continuous improvement practices. • Serve as the primary liaison between business stakeholders and the automation team. • Coordinate design and implementation, understand operational pain points, and develop scalable automation workflows. • Communicate product vision, progress, and outcomes to stakeholders at all levels. • Write detailed development specifications, user stories, and acceptance criteria to coordinate development tasks with the team. • Run Agile sprints for the development team. • Contribute to design documentation and architectural discussions. • Guide technical decisions involving PowerShell scripting, Microsoft Graph API, Office 365, Azure, and RESTful integrations.