• Participate as a highly skilled team member responsible for functional and technical support of Compassion International’s Workday HCM software • Cover Tier 1, 2 & 3 support including user administration, application support, reporting, upgrade management, user training and support • Process improvements to increase productivity and use of People & Culture systems and workflow processes • Develops robust, complex reports, anticipating user needs or responding to requests and using system reporting capability and MS Excel • Create and maintain processes and procedures to support Human Resources technology applications • Lead medium sized projects and software implementations • Collaborate with Information Technology to meet Human Resources needs and ensure compliance.

• Develop, maintain, and analyze integrated project schedules (Level 3–5) using tools such as Primavera P6 or Microsoft Project • Perform cost tracking, forecasting, earned value management (EVM), and variance analysis • Prepare and present monthly cost and schedule performance reports • Support baseline development and change control processes • Monitor and analyze labor hours, contractor performance, and productivity metrics • Assist with risk identification, quantitative risk analysis, and mitigation planning • Interface with engineering, construction, procurement, and management teams • Ensure compliance with nuclear quality assurance standards and project governance requirements • Support audits, regulatory reviews, and documentation controls

• Credit Risk Assessment: Evaluate the creditworthiness of counterparties through financial analysis, credit ratings, and market data. • Counterparty Limits: Set and manage credit limits in line with the company’s risk appetite, adjusting based on evolving market conditions. • Project Management: Define project objectives and deliverables related to credit risk. Create and manage project plans, timelines, and resources to ensure successful execution. • Stakeholder Collaboration: Serve as the point of contact between teams (Product, Finance, Legal, Operations) to ensure alignment and clear communication. • Process Optimization: Identify opportunities for improving credit risk management processes and adopting best practices and new technologies to enhance efficiency. • Change Management: Lead change efforts, ensuring smooth adoption of new processes, systems, or policies with proper training and support. • Regulatory Compliance: Ensure all initiatives comply with relevant regulations and internal risk governance frameworks. • Performance Monitoring: Establish KPIs for credit risk initiatives and monitor outcomes to ensure alignment with business objectives and risk appetite. • Risk Reporting: Generate and present reports on credit exposures, including key risk indicators (KRIs) and trends to senior management. Publish metrics related to bad debt and manage programs related to reduction of bad debt in collaboration with other members of the Treasury team. Prepare and deliver regular reports to senior management on risk exposure. • Policy Development: Contribute to the enhancement of credit risk management policies to maintain a robust risk management framework. • Credit Control: Monitor customer accounts to identify outstanding debts, proactively contacting clients to resolve payment issues. Escalate customer accounts for Collections in due time. Collaborate cross-functionally with Sales, Customer Success, and external stakeholders to resolve invoice queries and disputes. • Collections: Manage the collection process to ensure all relevant stakeholders are made accountable for reducing bad debt. Prepare account statements for customers as part of the collection process.

• Perform contract administration activities encompassing preparation of contract settlements to ensure that claims are ultimately paid in accordance with the provisions of the contracts • Perform research, analytic and reporting work in support of the Provider Contracting and Value Based Programs ACA agreements, provider reimbursement strategies and new contracting initiatives • Work with team manager and other analysts to develop and administer contracts between Capital BlueCross and various providers • Assist in developing an annual plan for the team which considers available resources and anticipated workload • Responsible for the analytical functions necessary to effectively administer provider contracts • Prepare provider contract settlements ensuring accuracy • Manage the Cost Rate Adjustment process • Respond to questions and concerns raised by providers • Participate in drafting contracts for new and existing providers • Develop proactive analytical studies to assess changes in provider billing patterns and charge description masters • Perform audit functions on the work of others in the Provider Operations unit