• Collaborate with the Quvia Support team to manage and resolve escalations, serving as a key liaison between Quvia, the customer, and service providers to ensure timely and effective issue resolution • Partner with the Quvia Product team to review and address customer feedback, feature requests, and product recommendations. • Fulfill ad hoc operational reporting requests that fall outside the scope of the existing support team. • Collaborate directly with customers' operational and revenue teams to resolve non-standard issues related to the Quvia Platform. • Serve as the transition point from the Go-to-Market (GTM) team to Project Management for all contracted services, proof of concepts (POCs), and other ad hoc initiatives. • Maintain regular engagement with customers to ensure satisfaction and strengthen long-term relationships.

• Own the full sales cycle for $150K–$1.5M+ eCommerce engagements from discovery through close • Lead high-stakes conversations with executive stakeholders, controlling narrative, scope, and expectations • Build and manage robust pipelines through disciplined prospecting and account-based selling • Diagnose business challenges and create solution-oriented proposals that differentiate Anatta • Serve as subject-matter expert on Shopify Plus capabilities, limitations, and best-fit use cases • Discuss commerce architectures, API connectivity, backend integrations (ERP, OMS, PIM, WMS), and scaling considerations confidently • Partner with Solutions Engineers while maintaining ownership of client relationships • Learn quickly and identify patterns across our client base

• Identify, develop, and close new sales opportunities within construction, industrial stormwater, and wastewater markets across California. • Operate and work within our Mission-Driven Culture Core Values and Principles. • Scope and support projects involving treatment of complex industrial stormwater and process wastewater (e.g., heavy metals, TSS, pH adjustment, oil & grease). • Maintain a strong pipeline of treatment projects and follow through from opportunity to post-installation support. • Partner with engineering and field operations teams to ensure seamless system deployment, commissioning, and support. • Deliver educational presentations to contractors, industrial EHS teams, consultants, and regulatory stakeholders. • Represent Clear Water Services at industry events, technical conferences, and regional compliance workshops. • Utilize CRM software (e.g., Salesforce, HubSpot) to manage client touchpoints, pipeline health, and forecast accuracy. • Stay up-to-date on regional and federal stormwater and wastewater discharge regulations, treatment trends, and compliance drivers.

• Manage the full sales cycle — from generating leads to closing deals and reporting results • Play a direct role in revenue generation, working closely with prospects • Ensure a smooth, professional sales experience • Handle end-to-end sales process from lead generation to closing • Conduct cold calling and appointment setting • Follow up with inbound and outbound leads via call, text, and email • Qualify prospects and present service offerings • Close deals and convert opportunities into booked jobs • Maintain and update CRM with accurate lead and pipeline data • Create daily and weekly sales reports • Ensure consistent follow-up and no missed opportunities