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Appen

Appen is your trusted data partner, powering cutting-edge AI applications for the world's most innovative companies.

Senior Software Automation Engineer, AI & IT Systems

QA Automation EngineerQA Automation EngineerFull TimeRemoteSeniorTeam 501-1,000Since 1996H1B SponsorCompany SiteLinkedIn

Location

Mexico

Posted

106 days ago

Salary

0

Seniority

Senior

Bachelor Degree6 yrs expEnglishJavaScriptPython

Job Description

Senior Software Automation Engineer, AI & IT Systems

Appen

• Replace manual, process heavy workflows with scalable automation and AI powered systems • Design software-based automation and AI driven systems that improve efficiency, reliability, and scalability of IT and internal platforms. • Build internal tools, services, and integrations using APIs, event driven systems, and CI/CD practices. • Automate operational workflows using AI and LLM technologies to support decision making and incident analysis. • Improve system reliability by turning incident trends and operational pain points into durable automation. • Reduce recurring production and internal application issues through structured engineering solutions. • Strengthen engineering standards across IT automation through version control, testing, documentation, and observability. • Influence teams to adopt software engineering approaches instead of manual or ticket-based models. • Maintain internal applications through participation in a business hour on call rotation and use operational insights to drive continuous improvement. • Deliver solutions that meet governance, privacy, and reliability standards in collaboration with Security, Compliance, Platform, and Business Systems teams.

Job Requirements

  • 6 plus years of experience in software engineering, automation, platform engineering, or related roles.
  • Strong foundation in software engineering principles including code quality, testing, and maintainability.
  • Proficiency in Python, JavaScript, Go, or similar languages used for automation and internal tooling.
  • Hands on experience building and operating production systems or internal tools.
  • Demonstrated experience applying AI or LLM based solutions in real world production environments.
  • Background in SRE, DevOps, Platform Engineering, or IT automation with experience operating systems at scale.
  • Experience using AI assisted development tools such as Cursor, GitHub Copilot, Claude Code, or similar tools.
  • Solid understanding of IT systems, enterprise environments, and service management processes.
  • Experience participating in on call rotations and supporting production or internal applications.
  • Strong communication skills with the ability to influence teams across different technical backgrounds.

Benefits

  • Flexibility to deliver in a way that works for you and your team
  • Development opportunities to continue to build your capability over time

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