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iSchool logo
iSchool

iSchool is #1 MENA EdTech Kids Coding Platform that offers personalized coding online classes for kids from 6 to 18 year

Presales Support Intern

Location

Egypt

Posted

113 days ago

Salary

0

Seniority

Entry Level

English

Job Description

Presales Support Intern

iSchool

• Assist parents and students in joining their trial session (Zoom/Platform support)** • Solve basic technical issues (audio, camera, login issues)** • Act as a bridge between tutor and parent if any issue occurs** • Respond to parents' booking questions** • Ensure smooth session start & follow-up when needed** • Maintain high attendance & positive experience rate

Job Requirements

  • Intermediate English (spoken & written)**
  • Good communication & problem-solving skills**
  • Calm under pressure**
  • Basic technical knowledge (Zoom, browsers, internet troubleshooting)**
  • Available for midnight shift (aligned with North America time zones)**
  • 💡 Preferred
  • Experience in customer support**
  • Experience in EdTech**
  • Experience handling international clients**

Benefits

  • Paid Internship**
  • Direct exposure to EdTech & international operations**
  • Performance-based growth opportunities**
  • Certificate of Completion after internship**
  • Possibility of full-time employment based on performance**
  • Structured training & mentorship**
  • Experience working in a fast-growing international company

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