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iSchool is #1 MENA EdTech Kids Coding Platform that offers personalized coding online classes for kids from 6 to 18 year
Presales Support Intern
Location
Egypt
Posted
113 days ago
Salary
0
Seniority
Entry Level
Job Description
Presales Support Intern
iSchool
• Assist parents and students in joining their trial session (Zoom/Platform support)** • Solve basic technical issues (audio, camera, login issues)** • Act as a bridge between tutor and parent if any issue occurs** • Respond to parents' booking questions** • Ensure smooth session start & follow-up when needed** • Maintain high attendance & positive experience rate
Job Requirements
- Intermediate English (spoken & written)**
- Good communication & problem-solving skills**
- Calm under pressure**
- Basic technical knowledge (Zoom, browsers, internet troubleshooting)**
- Available for midnight shift (aligned with North America time zones)**
- 💡 Preferred
- Experience in customer support**
- Experience in EdTech**
- Experience handling international clients**
Benefits
- Paid Internship**
- Direct exposure to EdTech & international operations**
- Performance-based growth opportunities**
- Certificate of Completion after internship**
- Possibility of full-time employment based on performance**
- Structured training & mentorship**
- Experience working in a fast-growing international company
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