• designing, implementing, and continually optimizing innovative sales incentive programs • collaborating closely with Sales, Finance, Operations, HR, and Executive Leadership • building scalable compensation structures • analyzing performance trends • ensuring accurate, timely payouts • assessing plan effectiveness and recommending improvements • maintaining clear, scalable compensation frameworks • delivering clear plan documentation, training, and enablement materials • conducting audits for crediting, deal assignment, and compliance • partnering with Finance on budgeting, forecasting, and accruals

• Drive performance in top headache centers and neurology accounts • Develop and maintain relationships with key stakeholders • Achieve territory product sales goals through company defined metrics • Professionally represent Impel Pharmaceuticals and ensure customer satisfaction • Oversee proper utilization of corporate resources and assets

• Field 30-40 inbound calls per day requiring active listening and documenting customer details • Quickly understand and analyze customer needs to provide logical solutions • Explain DDC’s products and services in a professional manner via phone, email, text message, or chat • Utilize consultative sales techniques to overcome objections and close sales • Maintain a high level of professionalism and sensitivity when handling confidential or emotional inquiries • Achieve or exceed performance goals including Closing %, Revenue Per Call, and Calls Per Day • Escalate customer needs that require additional knowledge or ability to leadership • Research required information using available resources • Attend training and coaching sessions to develop relevant knowledge and skills • Able to document information in an application while on an active call • Able to learn other database and communication software, as applicable • Follow DDC procedures and guidelines to ensure that DDC’s services are offered in a manner consistent with our mission and vision statements

• Field 30-40 inbound calls per day requiring active listening and documenting customer details • Quickly understand and analyze customer needs to provide logical solutions • Explain DDC’s products and services in a professional manner via phone, email, text message, or chat • Utilize consultative sales techniques to overcome objections and close sales • Maintain a high level of professionalism and sensitivity when handling confidential or emotional inquiries • Achieve or exceed performance goals including Closing %, Revenue Per Call, and Calls Per Day • Escalate customer needs that require additional knowledge or ability to leadership • Research required information using available resources • Attend training and coaching sessions to develop relevant knowledge and skills • Able to document information in an application while on an active call • Able to learn other database and communication software, as applicable • Follow DDC procedures and guidelines to ensure that DDC’s services are offered in a manner consistent with our mission and vision statements • Other duties as assigned or become evident