• The Client Executive is responsible for developing new business opportunities, closing sales to achieve established annual sales goals, and strategically managing and retaining an assigned book of business. • The CE works closely and in partnership with the marketing team to identify and cultivate leads, as well as with client management and service teams to effectively and strategically service and retain clients. • Identify, prospect, and close new business via referrals, networking sources, and organic prospect meetings to meet quarterly and annual revenue goals. • Work closely and effectively with Marketing team to strategically nurture and cultivate prospects. • Build rapport and business relationships quickly and effectively via face-to-face and phone, social media, blogs, and other thought leadership opportunities. • Educate prospects on business trends, compliance, products evolution, and company value proposition. • Manage sales pipeline and sales activities via Microsoft CRM. • Attend association events and meetings based on targeted verticals. • Establish vendor relationships and develop referral sources. • Foster and manage overall relationship with clients to ensure high client satisfaction and annual retention goals. • Communicate multi-year strategy to clients. • Create and oversee client wellness program strategies. • Oversee overall service delivery and work closely with internal service teams regarding clients’ pre-renewal strategy, renewal, open enrollment, and post-renewal follow-up. • Conduct client meetings (in conjunction with service team members where appropriate) regarding pre-renewal strategy, renewal, open enrollment, and post-renewal follow-up. • Negotiate client contracts with carriers. • Remains fully knowledgeable on compliance issues governed by legislation and regulations impacting employer-sponsored health and welfare plans such as HIPAA, ERISA, Tax Code SEC 125, PPACA and state-sponsored health insurance exchanges.

• Build a book of business through constant proactive prospecting, which result in meeting/exceeding annual quota targets through sales to new and existing customers alike • Leverage research skills, intra-company contacts, market data to qualify prospects and develop a calibrated target client list • Utilize strong lead generation capabilities to successfully penetrate client at all levels of organization through and including C-suite • Identify different buyer motivations across various client bases and levels in order to expand potential revenue drivers • Incorporate customer perspective, drivers, product/service relevancy to deliver persuasive client presentations • Demonstrate customer advocacy by emphasizing those features/benefits of relevant FIS software, service offerings which meet specific customer’ needs • Utilization of the FIS CRM system and other Sales Tools to manage customer interactions, prospect, report of sales stages and accuracy on pipeline forecasting is also a strong requirement for this role • Exhibit excellent verbal, written, presentation and negotiation skills in order to perform as a world class customer advocate • Continually acquire deeper technology and industry knowledge • Deliver product presentations, answers prospect questions and is knowledgeable about prospect business needs • Leverage product, industry, and business process knowledge to formulate business solutions that serve prospect business needs • Maintain a network of contacts keeping product knowledge current • Constantly build and maintain an accurate pipeline & deal forecast

• Manage the full sales cycle (identify, qualify, quote, close, develop, grow) to meet sales targets for new and existing business • Act as a hunter to identify new business opportunities while maintaining and expanding current customer relationships • Lead and drive account plans, budgets, and forecasts to achieve agreed value and profit objectives • Use C4C sales tools for timely call reporting and lead tracking • Support Account Managers in managing and growing existing accounts • Negotiate pricing and contractual agreements with prospective and existing customers • Build and leverage relationships with engineers, buyers, decision-makers, and influencers • Maintain strong market intelligence regarding market share, product penetration, competition, and customer positioning • Prepare and deliver effective sales presentations to customers and internal teams • Collaborate with Customer Service, Manufacturing, Supply Chain, and Technical teams to ensure delivery of targeted service levels.

• Identify and generate new business opportunities. • Develop strategic relationships with C-level executives and decision-makers. • Manage the full sales cycle: prospecting, meetings, proposals, negotiation, and closing. • Actively participate in industry events and networking activities. • Collaborate with the technical team to design proposals aligned with client needs. • Use a CRM (preferably HubSpot) to track pipeline and forecasts. • Prepare commercial proposals and executive presentations (frequent use of Excel and PowerPoint). • Leverage AI tools for analysis, prospecting, and business development. • Availability to participate in sales activities and strategic industry events as required by business dynamics. • Identify growth opportunities within active accounts.