• Resolver incidencias de primer nivel en aplicaciones de software. • Asistir en accesos, autenticación y credenciales. • Configurar perfiles, roles y permisos. • Analizar y documentar errores, escalar tickets cuando sea necesario. • Dar soporte en aplicaciones web (cloud) y desktop (legacy). • Interactuar con clientes finales y equipos internos.

• Perform all required responsibilities and duties in accordance with LMI/MRSS policies and procedures. • Actively engage in your role, make informed decisions, be accountable for all outcomes. • Deliver exceptional service to internal and external clients, partners, teammates. • Support and facilitate the government-client with the in-take, validation, and compliance review of all peer-reviewed scientifically based merit proposals. • Analyze and disseminate data regarding program support. • Provide program management support to scientific portfolio managers in the administrative management and budgetary tracking of the research and development portfolio.

• Support to the Oregon Washington Coastal Office (OWCO) of the National Marine Fisheries Service through ESA section 7 and MSA consultations developed according to Regional procedures • Preparation of consultation documentation adhering to Regional standards • Technical expertise in evaluating environmental impacts from various types of construction and maintenance activities • Review, gather, analyze, interpret, and synthesize scientific data and technical information for the purpose of determining environmental impacts on biological resources and aquatic habitats • Evaluate the proposed project effects of human activities, including land, water, and fishery management activities on fishery resources, protected species, and habitat • Write combined ESA Biological Opinions and MSA responses to action agencies related to their Biological Assessments for listed species, designated critical habitat, and essential fish habitat under NMFS jurisdiction • Review biological assessments, permit applications, and/or consultation initiation packages from action agencies for feedback and technical support • Prepare environmental documentation pursuant to NEPA • Prepare draft incidental take permits and other necessary documentation for ESA section 10 activities • Coordinate with NMFS fish passage engineers for reviews of proposed designs • Prepare appropriate documentation for each consultation and follow West Coast Region and OWCO protocols for quality assurance, electronic filing, and consultation tracking • Review habitat restoration proposals to implement Recovery Plans

Tier 1 Support Technician  Location: On-Site/In-Office | Golden, CO  About Prime Robotics  Prime Robotics is pioneering the future of warehouse automation. Our robots handle pallet retrieval, case picking, each picking, and rack automation across active, high-throughput warehouse environments. As we scale our on-prem, production-critical systems, system software reliability, integration, and operational excellence are core competitive advantages.  Our mission: to build resilient, high-performance systems that keep intelligent robotics running 24/7 in real warehouses.  About the Role  We are looking for a Tier 1 Support Technician to serve as the first point of contact for technical support across our customer sites. This is an entry-level role, so we're more interested in how you think and solve problems than what's on your resume.  What You'll Do  - Serve as the first point of contact for technical support requests from customer sites  - Troubleshoot hardware and software issues related to our Automated Guided Vehicle (AGV) systems and supporting infrastructure  - Document issues and resolutions in our ticketing system  - Escalate complex issues to Tier 2 support when needed  - Assist with monitoring customer site health and system uptime  Schedule: 10:00 AM – 7:00 PM or 11:00 AM – 8:00 PM (1-hour lunch) | One weekend per month on-call