Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Relationship Manager will serve our Corporate/Private sector clients with our Retirement Solutions team. This role will cover the territory that includes parts of Pennsylvania, New Jersey, and Massachusetts. Living within the territory is not required, but is preferred. This is a G.SD105 band role. #LI-COLE Job Description Summary At the heart of our work with retirement plans for high-profile organizations is the desire to help individuals retire successfully. Multiple decision-makers are engaged in plan selection, enhancements and retention, requiring teamwork, strategic thinking and superior relationship management on various levels. If you can collaborate, connect and communicate to build, grow and retain meaningful and productive business relationships, we want to know more about you! As a Relationship Manager, you’ll be accountable for all aspects of strategic account management for a defined list of our plans including, advisor/consultant, third-party administrator and any other service provider relationships You’ll manage our small-sized plans, with average assets of $5-10M, with total responsibility for retirement assets. You’ll be focused on proactively driving plan profitability, including layering in appropriate Nationwide products and services, while increasing efficiencies. You will be responsible for deepening relationships with key decision makers on the client’s board/committee and with advisors and consultants. Job Description Key Responsibilities: - Through a proactive strategic account management process, responsible for establishing, growing and retaining profitable relationships with our small-sized plan sponsors, advisor/consultants, TPAs and other service providers. - Leads the integrated service team by coordinating home office support functions and additional resources to grow and retain key relationships. - Establishes, grows and retains profitable relationships with our plan sponsors, advisor/consultants, third-party administrators and other service providers through a proactive strategic account management process. - Develops and executes a strategic business plan for each client that takes into consideration the goals and objectives of the client and aligns with the objectives and capabilities of Nationwide and other service providers. - Supports small plan sales acquisition through positioning our service model and the benefits to the plan sponsor and plan participants. - Leads client onboarding process including familiarizing the plan sponsor with Nationwide tools and services and partners with implementation team to ensure a smooth onboarding process. - Shares and positions the Nationwide story and drives capabilities/feature adoption that increase plan efficiency and improve client experience. - Develops and implements plan participant servicing strategies in partnership with plan sponsors to drive participant engagement and retirement readiness. - Represents the client voice in product and service development and enhancements. May perform other responsibilities as assigned. Reporting Relationships: Reports Director of Relationship Management and does not have direct managerial responsibilities. Typical Skills and Experiences: Education: Undergraduate studies in business or finance or related fields preferred. License/Certification/Designation: FINRA 6, 63, 65 (or 7/66) required. Associates must obtain the required federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails or is unable to obtain required licenses/registrations within the time period designated by the business unit, the associate will be ineligible to continue in the position. Designations such as AIF and other Retirement Plan industry designations are strongly encouraged. Experience: Five years in the financial services industry, with at least three years focused on retirement plans. Experience managing relationships with plan sponsors and advisor/consultants of retirement plans. Knowledge, Abilities and Skills: Understanding of the retirement plan business and 401k and 403b markets. Knowledge of products and related industry practices and procedures. Working knowledge of ERISA, qualified plan design, recordkeeping, administration and plan investments and account implementation. Knowledge of federal and state regulatory requirements and quality standards. Ability to establish and grow key relationships with top clients. Excellent verbal, written communication and presentation skills to influence and negotiate with internal and external stakeholders. Attention to detail, learning agility, time management, technical and negotiation skills. Ability to drive successful results in a fast-paced environment. Ability to synthesize multiple data points to continually develop retention and growth strategies in an ever-changing environment. Strong project management and organizational skills. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions: Overtime Eligibility: Not Eligible (Exempt) Working Conditions: Working from a home office set-up. Requires extensive travel (up to 75%) within and occasionally outside of assigned territory. Must have a valid driver’s license with satisfactory driving record in accordance with Nationwide standards. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Relationship Manager - Retirement Solutions : $84,000.00-$156,000.00 The expected starting salary range for Relationship Manager - Retirement Solutions : $84,000.00 - $126,000.00

South University provides a warm, supportive learning environment that will encourage you to join a community of faculty, staff and students eager to play a role in helping you achieve your professional goals, on campus and online. The South University 125-year story—past, present, and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to students, faculty, staff, alumni and supporters of South University. Whether you have been part of the University family for many years, have recently come our way, or are thinking about joining us, you will find South University to be a place you can call home. What's next for you is the first priority for us! Visit www.southuniversity.edu today to learn more about what makes us stand apart as a place where you can make a difference in the lives of students eager to learn and grow. South University, the right direction for a brighter future. Benefits: *Medical *Dental *Vision FSA/HSA Tuition Assistant Program Long/Short Term Disability Life Insurance Employee Assistance Program 401K Match Paid Time Off 12 Paid Holidays * includes domestic partner coverage POSITION SUMMARY: Military Outreach Representatives are responsible for researching and selecting appropriate education fairs, conferences, and Military unit visits to effectively market South University. The Military Outreach Representative will work directly with prospective students in the U.S. Military, Veterans, and other entities, assisting them in achieving their educational goals. This position is fully remote. KEY JOB ELEMENTS: - Research, select, plan travel, and attend appropriate military education fairs/conferences to secure potential students for all components of South University (Campus and Online) - Build and maintain relationships with educational staff/students at assigned military installations and Learning Partners in your region - Travel extensively (120 days per year), including some weekends and may include holidays. - Obtain referrals from students and prospects to augment paid advertising and enhance performance results; prudent use of South University funds while engaged in South University-sanctioned events and activities. - Seek out prospective students in new markets and provide leads generated from conferences to appropriate teams for follow-up. - Plan a calendar and share all dates with the Director of Military Outreach; Work with the Director to secure coverage for larger events. - Execute all travel arrangements; maintain and reconcile credit card expense receipts and reports. All travel plans approved by the Director of Military Outreach - Complete exhibition kits for visits or events, and gather the materials needed. - Increase enrollment rates by starting with leads and following up with prospects through various forms of correspondence, visits, and routine conversations. - Expected to visit and support campuses as directed by leadership to increase visibility of the university and lead generation in those areas. - Promotes, maintains, and enhances workplace culture within the Military Outreach department and the university. JOB REQUIREMENTS: - Military Education Benefits - Possess knowledge of Military education benefits, Veteran’s education benefits, and a clear understanding of rules and regulations for base access and appropriate areas for military outreach representatives to visit Military installations. - Bachelor's degree required; and one to two years related experience and/or training. - Prior military experience is required for this position. - Active Listening - Utilize effective telephonic skills to gain a full understanding of what others are saying, taking time to understand the points made, and ask questions as appropriate. - Interpersonal Skills - Communicate and interact with leads, applicants, students, and inactive students to effectively build solid relationships to generate enrollments, networks, and referrals. - Time Management - Manage time effectively while on the road to maximize travel time and ensure all efforts align with the department's goals. - Excellent written and verbal communication skills. Use of the Microsoft Office Suite is a plus. - Goal-oriented and highly ethical. Must understand the Do's and Don'ts of recruiting in a military environment - Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments. - Ability to listen to customers (e.g., staff, etc.) and to understand and respond positively to their requests. - Ability to adapt to changing assignments and multiple priorities. - Ability to manage multiple tasks and successfully meet deadlines. Equipment Used - Office equipment, including computers, telephones, printers, faxes, and copiers. - Software uses include Microsoft Word, Excel, Outlook, Blackboard, and internal database software. - Reliable internet is required for this position. ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, by email, and through other electronic means; move about the office or school; handle various types of media and equipment; and visually or otherwise identify, observe, and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive

• Managing customer relationships, promoting and selling company products, and ensuring customer satisfaction across an assigned region • Identifying prospective customers through business directories, referrals, and industry events such as trade shows and conferences • Contacting new and existing customers to assess their needs and present tailored product and service solutions • Helping customers select appropriate products based on needs, technical specifications, and applicable regulations • Emphasizing product features and benefits using technical knowledge and understanding of customer applications • Responding to customer inquiries regarding pricing, availability, and product usage • Negotiating sales and service agreements, including pricing and contract terms • Preparing and processing sales contracts and orders accurately and efficiently • Collaborating with internal teams to share market insights and sales strategies • Following up with customers post-sale to ensure satisfaction and address any issues or additional needs • Contributing specialized knowledge in aftermarket or system sales

• Manage customer relationships, promote and sell company products, and ensure customer satisfaction across an assigned region • Identify prospective customers through business directories, referrals, and industry events such as trade shows and conferences • Contact new and existing customers to assess their needs and present tailored product and service solutions • Help customers select appropriate products based on needs, technical specifications, and applicable regulations • Emphasize product features and benefits using technical knowledge and understanding of customer applications • Respond to customer inquiries regarding pricing, availability, and product usage • Negotiate sales and service agreements, including pricing and contract terms • Prepare and process sales contracts and orders accurately and efficiently • Collaborate with internal teams to share market insights and sales strategies • Follow up with customers post-sale to ensure satisfaction and address any issues or additional needs • Contribute specialized knowledge in aftermarket or system sales • Perform both sales and product management functions as required • Handle other duties as assigned