• Technical-consulting to evaluate customer's architecture, gather requirements and to propose appropriate Akamai solutions to service customer requirements • Managing scope, timelines, and budget of integrations to reduce risk and ensure customer success • Advocating best practices for the customer and internal teams during product design, development and implementation • Collaborating with cross-functional teams including Support, Engineering, Products, Presales and Sales to resolve technical & business issues • Identifying service enhancements and potential problems proactively to ensure continuous improvements to quality of customer service delivery

• Oversee scrum ceremonies and enforce agile best practices across technical teams. • Coordinate with product owners and stakeholders to align on milestones and dependencies. • Identify and resolve delivery risks, impediments, and resource constraints. • Provide transparent reporting on progress, risks, and mitigation plans to leadership. • Foster a culture of collaboration, accountability, and continuous improvement.

• Own the full lifecycle of core network technologies, from architectural strategy and design through deployment • Oversee complex interconnects and ensure our telco stack delivers scalable, reliable performance across diverse partner environments • Define and manage project scope, objectives, timelines, and budgets to ensure successful delivery against agreed outcomes • Coordinate cross-functional teams and resources, driving accountability and resolving dependencies • Communicate project status, risks, and decisions clearly to stakeholders and senior leadership • Identify, manage, and mitigate risks and issues, escalating proactively with recommended actions • Own comprehensive telco stack technology strategy including EPC, 5GC, and interconnection architecture • Define core network roadmap aligned with business objectives, partner requirements, and technology evolution

• Lead medium-to-large technical programs ($500K+) across data science, data engineering, AI/ML, and digital initiatives, driving cost, schedule, scope, and resource management • Coordinate cross-functionally with Connected Aviation, other SBUs, and Digital Technology (DT) teams to ensure successful delivery of high-impact data solutions • Enable Agile teams to stay aligned with strategic priorities, emphasizing customer value, portfolio visibility, and delivery accountability • Manage program risks and dependencies, prepare executive-level progress reports, and recommend solutions to complex program challenges • Support vendor and contractor oversight, ensuring alignment with program objectives and performance expectations • Contribute to continuous improvement, helping strengthen program management standards and execution across the Aviation Intelligence portfolio.