• Serve as an Agile Scrum team member providing UI/UX design and development for the delivery of releasable software in short sprint cycles. • Responsible for activities associated with software projects by working in close collaboration with business analysts, software developers/engineers, stakeholders, and end users within Agile processes. • Conceptualizing and designing custom software application capabilities for a variety of legacy and modernized systems with limited oversight. • Lead the design of a cohesive look-and-feel and standardized user experience across the applications. • Taking a leadership role in collaborations between the creative strategy, UX, visual design, development team, and client to create effective design strategies. • Developing compelling, creative, and user-focused experiences and points of view that align with clients’ business objectives. • Collaborating with cross discipline team to create and execute experience style guides, interaction patterns, and information design standards. • Develop wireframes, mockups, and/or prototypes supporting design ideas and effectively communicate ideas to various stakeholders. • Establish standard layout and style libraries across applications. • Work closely the functional team to determine feasibility of requirements and collaborate on design ideas and improvements. • Ensuring product quality and timeliness of work, providing advice and guidance, resolving problems to meet objectives, and providing periodic performance reports. • Providing mentoring to junior members of the team.

• Own the UX design of player-facing features from requirements through wireframes, flows, and prototype validation • Build wireframes and interactive Figma prototypes for game systems, menus, and in-game shop experiences • Design and propose consistent, unified UX for gamepad and mouse/keyboard • Create scalable information architecture frameworks engineers can implement and artists can polish • Own and champion the use and maintenance of the Figma component library (components, variables, auto layout patterns) • Partner with the design, UI art, engineering, QA and production teams to set the definition of done and improve existing features • Iterate based on feedback, playtests, implementation realities, and console cert learnings

• Contribute to product strategy, priorities, and scope through a strong design and user experience perspective • Act as a senior design partner in product decisions, balancing user needs, business goals, and technical constraints • Identify, frame, and validate problems independently in ambiguous or loosely defined spaces • Design and deliver high-quality UI with strong visual craft (layout, hierarchy, typography, accessibility, and detail across states and edge cases) • Write and refine UX copy and microcopy to improve clarity, usability, trust, and product-led growth • Own and evolve the design system, including components, patterns, and documentation • Collaborate cross-functionally through design reviews, prototyping, and clear communication of rationale, tradeoffs, and opportunities

• Define strategic impact: Lead design projects that fundamentally improve the efficacy of our clinical operations and member outcomes. You will connect digital and in-person workflows to ensure a cohesive, high-quality experience across the entire user journey. • Deepen user understanding. Advance our culture of user feedback and keen understanding of the kids, families, clinicians, and staff we serve. Be relentless in finding empathetic solutions that meet user needs, synthesizing insights and tying them back to the big picture. • Architect product vision collaboratively: Partner closely with Product, Engineering, Clinical Operations, Care Teams, and Marketing to articulate forward-leaning solutions grounded in deep user insights and empathy. • Craft well-loved designs: Roll-up your sleeves to create inspired workflows and prototypes, iteratively validate designs with users, and partner with engineering to deliver delightful solutions. Contribute to our design system to develop beautiful and consistent design patterns. • Establish design criteria and metrics: Establish measurable criteria for our user experience to learn and improve designs and assess how well they are achieving our objectives. • Champion a culture of design: Be an advocate for design excellence by elevating design thinking and high-quality design standards across the company.