• Supervise 10+ attorneys across multiple immigration practice areas. • Establish and enforce firm-wide legal quality standards. • Standardize templates, argument structures, and review protocols. • Define supervision requirements and escalation thresholds. • Conduct structured legal performance and quality reviews. • Serve as lead authority on bar complaints and professional responsibility matters. • Design preventive supervision systems that reduce exposure. • Audit case documentation for compliance and defensibility. • Create documentation standards that withstand scrutiny. • Track and analyze RFE trends across case types. • Identify systemic drafting or evidentiary weaknesses. • Develop preemptive strategy updates and playbooks. • Conduct high-level conversations with concerned or dissatisfied clients.

• Support the team with consistent and accurate workflow management. • Update the Case Management System. • Handle intake and enter details into the CRM. • Pull dockets from court systems and attach documents to calendars. • Communicate with potential clients to gather initial information regarding cases. • Track time for billing purposes. • Generate letters and professional correspondence. • Research open‑access databases.

• Deliver direct client services • Actively contribute to product development • Assist in go-to-market strategy • Help shape the future direction of the company

• Collaborate with a high-caliber legal team • Work on a variety of projects • Help drive innovation in the legal industry