• Collaborate with cross-functional teams to understand product requirements and develop comprehensive test plans and test cases. • Design, develop, and maintain automated test scripts using industry-standard tools and frameworks. • Execute manual and automated tests, analyze test results, and identify and report defects. • Work closely with developers to reproduce, debug, and resolve issues identified during testing. • Continuously improve and optimize the QA process, tools, and methodologies to increase efficiency and effectiveness. • Mentor and provide guidance to junior members of the QA team. • Stay current with industry trends, best practices, and emerging technologies in software quality assurance.

• Develop, implement, and track compliance of QA plans (study, internal process and annual). • Project manage department projects and deliverables to ensure work is of high quality, meets timeline commitments and is well communicated to other stakeholders. • Monitor, evaluate quality indicators, QA reports and audit responses. • Support study operational teams with resolution of escalated issues. • Identify quality GCP risks and work with leaders to design mitigation strategies. • Lead investigations, audits or QA related corporate initiatives and mentor other QA staff in the performance of these activities. • Act as a senior representative of Quality at internal and external meetings. • Support Sponsors, corporate and clinical operational teams with global quality, regulation, ethics, and privacy inquiries. • Remain knowledgeable and current on industry environment and regulatory legislation. • Mentor other QA staff in the support of the development of standard operating procedures. • Serve as a technical role model, motivator, and mentor to the members of the quality team. • Assist the Director with the development of departmental budget activities as the technical expert on audits and associated costs. • Develop and provide training both within the department and external to it.

• Analyze business requirements, user stories, and technical specifications to derive test scenarios. • Design, develop, and maintain detailed test cases, test scenarios, and test data. • Perform functional, regression, integration, smoke, and UAT testing across multiple platforms. • Develop and maintain automated test scripts for UI, API, and integration testing. • Integrate automation suites with CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions, etc.). • Design and implement scalable test automation frameworks. • Perform published API testing (SOAP & REST) using tools like SoapUI and Postman. • Execute manual test cases and log defects with clear steps, evidence, and priority in defect tracking tools (e.g., Jira, Azure DevOps). • Collaborate with developers and business analysts to reproduce, analyze, and resolve defects. • Provide accurate testing status updates and contribute to test planning and estimation. • Follow defined QA processes, standards, and contribute to continuous improvement. • Validate backend data using SQL queries to ensure data integrity.

• Test Strategy Ownership – Design and execute comprehensive test strategies across Mobile, Web, and backend services. • End-to-End Validation – Validate complex user flows that span frontend interfaces and backend systems. • API & Backend Testing – Perform API validation, data integrity checks, and business logic testing. • Regression Coverage – Execute cross-platform regression testing prior to releases to ensure stability. • Issue Investigation – Diagnose defects using logs, network tools, and API inspection techniques. • Defect Lifecycle Management – Document, prioritize, and track defects while partnering with engineers on root-cause resolution. • Environment Management – Maintain test environments, device coverage, and reliable platform test data. • Risk Identification – Proactively surface quality risks during sprint planning and release cycles.