• Build strong relationships with hydropower plant maintenance teams to understand assets, maintenance needs, budgets, and outage schedules. • Visit customer plants, participate in meetings, identify needs, and connect them with our solutions. • Deliver timely and accurate responses to technical inquiries, including technico-commercial offers. • Provide hands-on technical support for general services and specific upgrades. • Lead project execution, ensuring EHS compliance, quality, cost, schedule, and drive variation orders in collaboration with engineering, supply chain, and site teams. • Manage project financials, including sales milestones, cash flow, risks, and opportunities. • Maintain accurate data in the Customer Relationship Management (CRM) tool. • Identify local suppliers and collaborate with the sourcing team to develop them where needed.

• Serve as a local liaison between internal/external organizations and your assigned customer(s) • Own the customer relationship and contribute to the overall business strategy and growth • Develop and own site customer communication plan, coordinate and facilitate regular GE Vernova/Customer meetings reviewing open items, action plans, and review existing and new GE Vernova products/services that could provide value for the customer • Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing mutual benefits • Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable • Be responsible for managing the Outage planning and execution process and processing of Change Orders • Be responsible for customer invoicing, collections, and support GE Vernova internal financial operating metrics • Act as the Customer Advocate within the GE Vernova organization • Provide leadership in owning and driving all emergent/forced outage matters to resolution • Manage safe outage planning and execution mindful of our GE Vernova "Life Saving Rules" • Accountable for the wing-to-wing outage execution via organizing pre-outage, post-outage and outage milestone meetings to deliver desired outcomes • Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure • Responsible for contract performance related activities, typically tied to a customer site • Perform in the role as the interface between the customer and the project team, managing the transfer of information and requests • Assure timely resolution of issues and keep the customer advised of the progress of the project and negotiate changes and variations and solutions to any issue arising • Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to contract

• Operational Oversight: Ensure all restaurants in the region adhere to company standards and policies through regular visits and virtual inspections. • Performance Management: Monitor and analyze restaurant performance metrics, including sales, customer satisfaction, and operational efficiency. • Training and Development: Provide ongoing training and support to restaurant managers to enhance their performance and build their benches. • Compliance: Ensure all locations comply with health, safety, and labor regulations. • Franchise Relations: Support franchisees in achieving their business goals and maintaining brand standards. • Strategic Planning: Develop and implement strategies to improve operational efficiency and profitability.

• Provides end to end planning, guidance, and communication to the DC and Regional Leadership teams. • Ensures key performance indicators are met. • Creates production/staffing plans and balances building flow. • Collaborates with each DC daily via phone and email to confirm commitments, understand limitations, and identify plan variances or opportunities. • Establishes each DC's production plan through maintenance of configurations and inputs within IBOT and Glide Path Tools. • Educates and trains the leadership team on the planning process, tools, and resources available.