Role Description The Launch Support Specialist is responsible for providing daily interactions with customers virtually and in person while also providing quality assurance to ensure all customer documentation is updated into their accounts and service orders are properly documented and closed. This role will also require customer education and assisting the Account Management team with launch service activation residuals. - Provide the highest level of customer service and set the example for White Glove Service. - Provide technical telephone, IPTV, and Internet support to customers and answer complex questions on function and usage products. - Use investigative skills to ascertain the nature of the caller’s concerns and develop an action plan to resolve issues. - Make outbound calls to customers using company systems to schedule service orders and follow-up the day before and the day of the appointment. - Ensure that scheduled appointments are dispatched and completed in a timely manner. - Maintain excellent communication with residents regarding any schedule changes. - Provide concise, clear, and accurate communication to provisioning department regarding any changes/edits to installation appointments. - Follow documented procedures to close work orders, ensuring all equipment recorded and customer documentation is updated in Amdocs. - Escalate any issues found related to the project to the Launch Account Manager. - Review any/all emails and voicemails for the property (outage, customer escalations, etc.) with current and prior follow ups. - Educate customers on Fision Essentials. - Conduct account audits and reports. - Act as a liaison between properties and Launch Account Manager. - Other duties as required or assigned. Qualifications - Ability to speak clearly using grammatically correct English (Other language skills a plus). - Associates Degree in General Business preferred and/or a minimum of 1 year of operational experience in customer service. - Must have a minimum of 2 years’ relevant work experience in customer service, telecommunications, or technical support. - Must have active and clean, non-restrictive, state issued driver’s license in State where hired. - Demonstrate personal excellence including punctuality, integrity and accountability. - Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays. Requirements - A quiet workplace so you can focus on delivering excellent service to our customers. - Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s. - Candidates must provide and meet all technical requirements prior to the first day of training. Benefits - Comprehensive Healthcare/Dental/Vision Plans. - 401K Retirement Plan with Company Match. - Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!). - Paid Volunteer Time. - Paid Parental Leave. - Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service. - Employee Referral Bonuses. - Exclusive Entertainment Discounts/Perks. Company Description Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Title Express Processor is responsible for assisting auto insurance companies with procurement of vehicle titles, title paperwork, and working with financial institutions and vehicle owners. - Opening/scanning mail received. - Call queue (ability to answer basic TE questions, give claim updates and direct caller to correct party/team if applicable. - Total Loss Packets (create and send all documents required per state guidelines). - Initial Lien Holder calls (Calls are to secure payoff information, Letters of Guarantee and Copy of Title). - Initial calls to owners/insureds (these are customer specific tasks and it used to inform owner of packet that will be sent to them). - Follow-up calls to owners/insureds to follow-up on needed documents or corrected documents needed. - Follow-up calls to Lien Holders (for documents listed above in the initial call). - Will send out revised packets to the owners/insureds as needed. - Will be held to the internal cycle times and other auditable criteria. - Mail Approvals -Reviewing all mail to ensure that documents are compliant per State guidelines. - Launch the "Okay to Pay" the owner/insured to the Insurance company after final review of file for compliance. - Will monitor and work a shared inbox to ensure the tasks and directives are addressed and completed per company policy, timelines, and contractual obligation. - Other tasks as assigned by management. Requirements - 1 plus years of office customer service experience - Education: HS degree - Proficient in basic office equipment and with Microsoft products - Ability to identify/analyze vehicle title documents within company and State guidelines - Ability to work closely with State DMV's and Lien Holder entities - Problem solver - Ability to multi-task - Basic 10 key proficiency - Ability to work in a fast-paced environment - Excellent communication skills -- written and verbal - Excellent customer service skills and attitude - Basic math skills - Ability to delegate/prioritize workflow - Ability to work independently or in a team environment - Ability to read/write in English fluently and effectively - Valid driver's license - Occasional overtime as needed Pay $20.26 - $22.84 per hour Benefits Summary: - Medical/Dental/Vision - 401k plus a company match - ESPP - Employee Stock Purchase Plan - EAP - Employee Assistance Program - 10 Vacation days per year - 7 Paid Company Holidays - Life and AD&D Insurance Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: - E-verify Participation - Right to Work

• Own and oversee all closed-won deals billed through Stripe, ensuring accurate customer setup, pricing alignment, subscription configuration, and contract compliance. • Serve as the internal subject matter expert on Stripe Billing and Payments, with hands-on ownership of the Stripe dashboard and core billing workflows. • Manage and troubleshoot customer billing issues related to invoices, subscriptions, payment methods, failed payments, refunds, disputes, chargebacks, and tax settings. • Administer and optimize recurring billing workflows in Stripe, including subscription setup, amendments, renewals, proration, credits, and invoicing logic. • Monitor dunning and collections workflows in Stripe, proactively managing delinquent accounts to reduce churn and revenue leakage. • Investigate payment gateway issues and partner cross-functionally to resolve billing and payment discrepancies quickly and accurately. • Reconcile Stripe payments, payouts, fees, and related activity against internal systems to ensure completeness and accuracy. • Partner closely with Sales, RevOps, Finance, and Customer Success & Support teams to maintain billing data integrity from deal close through cash collection. • Support month-end close by preparing Stripe-related reconciliations, reporting, and journal entries. • Identify opportunities to automate, streamline, and improve Stripe billing operations as the company scales.

Labcorp is seeking a U.S. remote Billing Coordinator Remote Work schedule: Monday-Friday 9am-6pm EST Responsibilities - Billing Data Entry involved which requires 10 key skills - Compare data with source documents and enter billing information provided - Research missing or incorrect information - Verification of insurance information - Ensure daily/weekly billing activities are completed accurately and timely - Research and update billing demographic data to ensure prompt payment from insurance - Communication through phone calls with clients and patients to resolve billing defects Minimum Qualifications - High School Diploma or equivalent - 1 year or more work experience Preferred Qualifications - Alpha-Numeric Data Entry Proficiency (10 key skills) Additional Job Standards - Previous RCM Experience - Able to pass a standardized color blindness test. At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives! This empowered and valued employee will help deliver exemplary customer experiences through innovation and continuous improvement. Application Window Closes: 3/31/2026 Pay Range: $ 17.75 - $21.00 per hour All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.  Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.