Specialized assistants for B2B SaaS sales, customer success, and marketing teams
Data Migration Specialist
Location
Philippines
Posted
94 days ago
Salary
0
Seniority
Senior
Job Description
Data Migration Specialist
Hireframe
• Review customer data (CSVs, spreadsheets, software databases) to assess structure, quality, and completeness • Map legacy data fields to our platform’s schema using internal tools, AI tools (such as ChatGPT), or custom scripts • Transform, clean, and normalize customer data for migration into the platform • Execute and validate data imports in customer environments to ensure accuracy and completeness • Identify and troubleshoot errors throughout the migration process • Manually enter data where automation is not feasible • Become a product expert capable of setting up configurations on behalf of customers • Coordinate with onboarding specialists and customers to collect requirements and resolve data issues • Communicate migration status, clarify data concerns, and ensure customers understand field-level discrepancies • Collaborate with product and engineering teams to report bugs and suggest tooling improvements • Document migration processes and maintain internal guides to ensure consistency and scalability
Job Requirements
- 3+ years of experience in data migration, data analysis, business intelligence, or a similar technical role
- Proficiency in handling spreadsheets, CSV files, text encoding, date formats, and data cleansing techniques
- Experience working with SaaS platforms, CRM, ERP, or customer-facing data workflows
- Strong analytical and problem-solving skills with exceptional attention to detail
- Excellent written and verbal communication skills
- Experience working in customer-facing or onboarding roles is a plus
- Knowledge of SQL and at least one scripting language (e.g., Python) is preferred
- Understanding of data privacy regulations (e.g., GDPR) is a plus
- Familiarity with project management and collaboration tools such as Notion, Jira, and Slack
Benefits
- Permanent remote work flexibility
- Paid Time Off
- Health Maintenance Organization (HMO) coverage
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and skill-building
- Opportunities for professional growth
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