• Convert qualified leads into bookings through phone, email, and chat. • Own sales pipeline in Salesforce; log activity and manage opportunities. • Drive revenue across B2C and B2B channels; recommend travel experiences. • Maximize performance through disciplined follow-up and discovery. • Deliver exceptional service while achieving KPIs for conversion and satisfaction. • Stay current on product offerings, brand promotions, and travel trends. • Contribute to team success through enablement sessions and sharing best practices. • Build loyalty and repeat business through personalized service.

• 전화 및 Kakao e-service를 활용한 기술 지원 제공 • 고객 문의를 신속하고 효율적으로 처리 • CRM 시스템에 문서화 및 기록 • 문제의 근본 원인 분석 및 원격 해결 (가능한 경우) • 내부 지식 기반 및 부품 예측 도구 활용

• Trabajar con cliente Mexicano. • Identificas prospectos y/o nuevas oportunidades de negocio. • Realizas seguimiento y gestión comercial. • Suministras información veraz y confiable a los prospectos y/o clientes. • Garantizas el cumplimiento de las políticas comerciales definidas.

• Answer phones for clinic system • Schedule and pre-register patients for appointments, outpatient visits, procedures, and other appointments. • Confirm patient information including demographic and insurance information. • Educate patients on procedure preparations, appropriate dress requirements, special instructions. • Prioritize work for optimal reimbursement and to avoid financial risk to both patient and clinic. • Refer self-pay patients to financial counseling. • Coordinate patient encounter utilizing multiple system applications: various scheduling applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository.