Job Closed
This listing is no longer active.
Conversational Designer
Location
Brazil
Posted
100 days ago
Salary
0
Seniority
Senior
Job Description
Conversational Designer
Blip
• Gather, consume, and apply inputs that enable the construction and evolution of the product based on the client's business objectives/rules and users' needs; • Analyze needs, technical feasibility, and opportunities for the use of AI in each delivery; • Lead workshops and other activities with clients and users for diagnosis, co-creation, and validation; • Create end-to-end conversational flows, applying UX best practices and cognitive principles (NLP, Generative AI, Regex, Fuzzy) to ensure smooth and effective interactions; • Model, monitor, and improve chatbot AI, ensuring brand and language consistency across all user touchpoints; • Master the features of the Blip platform, our AI products, and other cognitive solutions available in the market; • Materialize ideas for stakeholder validation through prototypes and dynamic presentations; • Define requirements for conversational experience quality tests; • Define and track conversational experience metrics; • Generate inputs to feed the chatbot's evolutionary roadmap; • Document the entire process following the area's recommendations and best practices; • Use AI to optimize internal work processes; • Participate in internal initiatives to broaden development, disseminate knowledge, and strengthen the conversational ecosystem; • Work collaboratively and integrally with non-technical teams, prompting strategic discussions and continuously sharing learnings.
Job Requirements
- Research techniques, personas, and user journey mapping;
- Information Architecture, Design Thinking, and Design Systems;
- AI curation and architecture applied to chatbots;
- AI providers such as Watson, LUIS, and Dialogflow;
- Conversational interaction experience metrics;
- Data extraction and analysis (SQL, Python);
- Prompt engineering (basic knowledge);
- Solution prototyping and usability;
- Design and collaboration tools;
- Agile methodologies;
- Documentation and organization of processes and projects;
- Time management and prioritization;
- Communication and client-facing skills for facilitating workshops, presentations, and meetings directly with stakeholders;
Benefits
- Flexible Hours: More autonomy to organize your schedule with balance and responsibility.
- Flexible Work Models: Remote, hybrid, or on-site, depending on the role's needs.
- No Dress Code: Freedom to be yourself without formality.
- Home Office and Blip Setup Allowance: Financial support to set up (or improve) your remote workspace.
- Birthday Day Off: One day off in your birthday month to celebrate as you wish.
- Blip Recharge: 5 paid days off per year for roles without time clocking, designed to help balance workload.
- Meal or Food Allowance: R$ 1,144.00 monthly, no deductions and credited during vacation and leaves.
- Transportation Allowance: Available as needed for commuting.
- Wellhub (Gympass): Access to gyms, wellness apps, and physical activities, also available for dependents.
- SESC Agreement: Access to culture, leisure, sports, hotels, holiday camps, and more.
- Health Insurance (Amil): Nationwide coverage, private room for you and your dependents, with co-payment only.
- Dental Plan: Nationwide coverage for you and your dependents, three plan options, with full employer coverage of the chosen plan's cost.
- Conexa Saúde: Online psychological care platform.
- Life Insurance: Coverage equivalent to 24 times your monthly salary.
- Extended Maternity Leave: 180 days to ease the start of this new phase.
- Extended Paternity Leave: 30 days to be present and strengthen family bonds.
- Childcare Assistance: Reimbursement of R$ 676.81 for children up to 2 years old and R$ 592.21 for children up to 5 years old.
- Dependent Support for PWD: Assistance of R$ 846.02 for children with disabilities or neurodiversity.
Related Guides
Related Categories
Related Job Pages
More Designer Jobs
• Creating user-centered IVR designs for speech and DTMF applications (Dual-Tone Multi-Frequency) • Gather and analyze business and user requirements for IVR applications • Design end-to-end call flows for speech and DTMF-based IVR experiences • Create design specifications and documentation for IVR implementations • Collaborate with Product Owners to shape and refine voice user experiences • Create user stories for developers and speech scientists to implement designs • Support speech scientists with grammar design and tuning • Conduct usability testing and analyze results to improve IVR performance • Tune IVR applications to optimize recognition accuracy and user experience • Communicate design rationale and methodology to stakeholders
• Creating user-centered IVR designs for speech and DTMF applications • Gather and analyze business and user requirements for IVR applications • Design end-to-end call flows for speech and DTMF-based IVR experiences • Create design specifications and documentation for IVR implementations • Collaborate with Product Owners to shape and refine voice user experiences • Create user stories for developers and speech scientists to implement designs • Support speech scientists with grammar design and tuning • Conduct usability testing and analyze results to improve IVR performance • Tune IVR applications to optimize recognition accuracy and user experience • Communicate design rationale and methodology to stakeholders
• Write high-quality web content (pages, articles, key messages). • Optimize content for SEO and search intent. • Create UX copy for digital journeys (CTAs, short messages). • Contribute to defining the editorial line and the content calendar. • Collaborate with design, product and marketing teams to ensure overall consistency. • Ensure editorial quality and clarity of published content. • Contribute to the continuous improvement of the website and its performance.
Civil OSP Design Specialist
AECOMAECOM is a global Fortune 500 multinational engineering company that provides consulting, design, management, and construction services to clients in a broad ra
• Perform detailed Quality Control (QC) reviews of Civil OSP design packages • Validate that designs comply with Client-specific templates and technical documentation • Cross-reference designs against local jurisdictional requirements (Municipal ROW, DOT) and national standards (NEC, NESC) • Identify inconsistencies or missing elements and provide clear, actionable feedback to the CAD and design teams • Assist Project Managers in tracking design review cycles, maintaining comment logs, and meeting submittal deadlines • Help integrate feedback from external stakeholders back into the design workflow • Utilize and maintain QC checklists to ensure consistency across all project deliverables • Assist in identifying recurring design errors to help improve upstream processes • Leverage digital tools to monitor workflow efficiency and reduce manual errors
