• Prepare highly complex, customized commercial contracts in coordination with field sales • Advise sales on handling objections and exploring alternative contract structures • Translate process improvements into business terms for enhanced profitability • Lead collaboration with stakeholders for viable solutions supporting deal closures • Champion process efficiency and update contract policies and procedures • Collaborate with Legal, Finance, Service, Marketing, and IT on contract matters

• Realizar análises cadastrais e transacionais de contas PF e PJ, identificando e sinalizando padrões ou tentativas de fraude em cartão (principalmente), Pix, boletos e transferências. • Conduzir investigações aprofundadas de denúncias e casos suspeitos, propondo soluções e documentando aprendizados. • Atuar em ferramentas antifraude, identificando oportunidades de ajuste de regras e automações, além de sugerir melhorias baseadas em dados. • Consolidar, acompanhar e garantir a evolução dos principais indicadores e métricas do setor, compartilhando resultados com o time e liderança. • Detectar e sinalizar anomalias, orientar o que deve ser reportado e garantir robustez nos controles. • Apoiar o desenvolvimento e onboarding de analistas juniores, compartilhando boas práticas e ajudando na organização das prioridades do time. • Propor e implementar melhorias em processos, políticas e fluxos, aproximando operação e objetivos estratégicos. • Gerenciar múltiplas demandas simultaneamente e facilitar a comunicação entre áreas de suporte. • Contribuir para o clima positivo e colaborativo do time e do Asaas.

• Supports the successful implementation of complex financial institution debit and/or credit projects through technical tasks and quality checks. • Leads client consultation on business and technical requirements and incorporates them into the project plan. • Completes Gap Analysis to define system set-up requirements. • Provides consulting and guidance to clients for meeting their business requirements. • Communicates between technical groups at client and vendor locations and data maps technical files between systems. • Ensures technical tasks are completed accurately and on time. • Identifies and reports outstanding issues to the project manager and assists with issue resolution. • Ensures quality in the implementation process and communicates technical aspects with vendors and internal teams. • Validates system parameters, conducts testing, and modifies program parameters as necessary. • Provides technical support during design, development, and implementation phases of the project. • Develops working relationships with clients and internal partners to effectively communicate and deliver complex project implementations.

• Serve as the Product Owner for D365 Finance & Operations within the R2R domain, defining product vision, roadmap, and long-term strategy. • Own and manage the product backlog, ensuring clear prioritization aligned with business goals, compliance needs, and operational efficiency. • Translate business requirements into well-defined user stories, acceptance criteria, and release plans. • Act as the primary liaison between Finance stakeholders, IT teams, and development partners to ensure alignment and transparency. • Champion adoption of new features, capabilities, and best practices across global Finance teams. • Lead requirements gathering, process mapping, and solution design for financial systems initiatives. • Provide day-to-day production support, including incident triage, root cause analysis, and resolution of system issues.