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Solutions Engineer
Location
Canada
Posted
104 days ago
Salary
0
Seniority
Senior
Job Description
Solutions Engineer
Pliant Plastics Corporation
• Own technical onboarding & integrations: Plan and drive customer/partner onboarding, integration timelines, and go-live readiness for API-based setups. • Support Sales & Partnerships (pre-sales): Handle technical discovery, solution design, demos, RFP/questionnaires, and proof-of-concepts for enterprise opportunities and partners. • Be the integration "problem solver" during the onboarding (post-sales): Troubleshoot integration challenges, reproduce problems, propose workarounds, and coordinate with Product/Engineering to resolve blockers quickly. • Enable and train developers & operators: Run workshops and training sessions, help customers build confidently on our APIs with best practices, examples, and clear guidance. • Build reusable assets: Collaborate with our technical writer to produce and maintain reference architectures, integration playbooks, checklists, and internal enablement material to improve consistency and speed across implementations. • Bring customer feedback into the product loop: Capture structured feedback, identify recurring pain points, and help translate field insights into product and documentation improvements.
Job Requirements
- 5+ years of relevant experience in solutions engineering/architecture, sales engineering, or technical consulting.
- Strong technical experience with APIs and integrations (REST, JSON, webhooks, authentication concepts like OAuth/API keys, Postman/cURL).
- Comfortable with one programming language (e.g., TypeScript, Python, Java) to build lightweight prototypes, integration validation, and test workarounds with REST APIs.
- Strong communication skills across demos, solution design, and technical enablement with both engineers and business stakeholders.
- High-ownership, service-oriented mindset, comfortable driving end-to-end solutions, unblocking others, and systematizing learnings into repeatable assets.
- Experience building repeatable processes (intake, triage, enablement assets) to scale our services across many stakeholders.
- Experience owning complex customer/partner integrations end-to-end, coordinating multiple stakeholders and driving timelines to completion.
- Fluent in English
Benefits
- Your choice of preferred OS, Windows or Mac
- Flat hierarchy and transparent communication in a relaxed, professional atmosphere
- Opportunity to develop your talent in a dynamic team with ambitious goals
- Flexibility and a remote first work environment
- Company card with a monthly allowance for lunches, coffee, etc. with co-workers
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