Pliant Plastics Corporation

• Own the end-to-end strategy, roadmap, and prioritization for Pliant’s accounting integrations • Define how Pliant integrates with external accounting systems across markets • Translate diverse and often customer-specific accounting requirements into a clear, scalable product direction • Define and build the accounting integration abstraction layer • Shape a consistent and reusable integration architecture that supports multiple systems (e.g. NetSuite, QuickBooks, DATEV, Xero) • Drive the delivery of key integrations (e.g. Sage Intacct) as proof of the abstraction approach • Define clear product requirements and work closely with engineering to ensure high-quality delivery • Identify and remove bottlenecks in integration delivery, onboarding, and support • Improve how integrations are implemented, configured, and used by customers • Work cross-functionally with commercial, operations, and other product teams to ensure integrations deliver real customer value

• Conception, definition, and further development of our banking platform • Ensuring a scalable, maintainable, and secure microservice architecture • Implementation of integration and E2E tests

• Own the strategy, roadmap, and execution for Pliant Assistant and AI-enabled spend intelligence experiences • Define how customers understand their spend, identify opportunities to optimize it, and take action with less manual effort • Build natural-language and assistant experiences that allow users to ask questions about company spend and financial data, receive trustworthy answers, and take guided next steps • Drive the progression from insights to recommendations to action, including proactive monitoring, alerts, suggested actions, and automation where appropriate • Develop insight-driven product experiences that go beyond dashboards, with a strong focus on workflow integration, usage, and measurable outcomes • Own the product direction for the AI foundations currently sitting in this domain, including access to models and providers, secure connections to platform and customer data, and internal capabilities that support high-quality AI experiences • Partner closely with Engineering and Data on structured data models, pipelines, evaluation, observability, reliability, and guardrails required for trustworthy AI products • Define reusable AI patterns and best practices, and enable other product teams to embed AI into their domains where it makes sense • Write detailed product requirements, go deep with engineers on backend-heavy problems, analyze usage data, talk to customers, and iterate quickly based on real-world feedback • Define and monitor KPIs such as assistant adoption, percentage of actions taken from insights, percentage of decisions influenced by AI, reduction in manual analysis, and measurable spend optimization • Ensure AI experiences are accurate, understandable, secure, and aligned with customer trust, compliance, and operational requirements

• Own technical onboarding & integrations: Plan and drive customer/partner onboarding, integration timelines, and go-live readiness for API-based setups. • Support Sales & Partnerships (pre-sales): Handle technical discovery, solution design, demos, RFP/questionnaires, and proof-of-concepts for enterprise opportunities and partners. • Be the integration "problem solver" during the onboarding (post-sales): Troubleshoot integration challenges, reproduce problems, propose workarounds, and coordinate with Product/Engineering to resolve blockers quickly. • Enable and train developers & operators: Run workshops and training sessions, help customers build confidently on our APIs with best practices, examples, and clear guidance. • Build reusable assets: Collaborate with our technical writer to produce and maintain reference architectures, integration playbooks, checklists, and internal enablement material to improve consistency and speed across implementations. • Bring customer feedback into the product loop: Capture structured feedback, identify recurring pain points, and help translate field insights into product and documentation improvements.

• Conception, definition, and further development of our mobile app(s) • Build and ship high-quality mobile features in React Native for iOS and Android, from concept to production • Translate product requirements and designs into clean, maintainable UI and robust business logic • Own performance and reliability • Implement and maintain native modules/bridges when platform-specific capabilities are required (Swift/Obj-C, Kotlin/Java) • Participate in code reviews, architectural decisions, and documentation to keep the codebase consistent and scalable

• Contribute as a hands-on Engineer: Actively contribute to the codebase in the early phase of the role, helping the team deliver high-quality solutions while setting a strong example for engineering standards and practices. • Lead and Develop the Team : Own the delivery, health, and effectiveness of your engineering team. Provide clear direction, foster psychological safety, and support individual growth through regular feedback, performance reviews, and coaching. • Mentor and Grow Talent : Foster open communication, career development, and engineering excellence by championing best practices like test-driven bug fixing, automated testing, continuous integration and daily deployments to production. • Collaborate with Stakeholders : Work closely with product managers, backend and frontend engineers, and non-technical teams to align on business goals, deliver high-quality features, and manage changes, bug fixes, and new initiatives. • Drive Technical Direction : Guide the team in technical discussions to find innovative solutions, steer timelines for releases, and ensure automation and operational excellence are front and center in scaling the Pliant platform for rapid growth. • Manage OKRs and Continuous Improvement : Set and track quarterly team OKRs together with the product manager. Promote innovation, knowledge sharing, and ongoing enhancements to maintain a culture of excellence. • Champion Pliant Values : Embrace and live Pliant’s core values - Push It, Own It, Open Up, Be Kind, Have Fun, Be Pliant - while collaborating with peers on company-wide initiatives and fostering a positive team and department culture.

• Travel Industry Acquisition: Source and qualify new prospects across the B2B travel space, including OTAs, TMCs, and ticketing consolidators. • Pipeline Ownership: Manage outbound and inbound leads through the full sales cycle—from discovery to demo, negotiation, and close. • Industry Messaging & Positioning: Tailor your outreach and conversations to address travel-specific pain points (e.g., payment delays, reconciliation, fraud risk, chargebacks). • Collaboration with Product & Sales: Share feedback from the field to shape segment-specific collateral, integrations, and feature enhancements. • CRM & Reporting: Maintain accurate records in HubSpot or Salesforce and ensure strong sales hygiene and forecast visibility. • Market Research: Stay up to date on trends in the U.S. travel market—emerging players, policy shifts, and competitive developments. • Partner with Marketing: Support go-to-market campaigns targeting the travel industry and contribute to event presence, case study generation, and co-marketing.