Doku einfach einsprechen.
Solutions Engineer
Location
Germany
Posted
60 days ago
Salary
0
Seniority
Senior
Job Description
Solutions Engineer
voize
• Delight customers, optimise processes! • You own the full technical journey of our customers - from the first presales check to ongoing operations. • You’re the primary technical point of contact, bridging voize and customer IT. • By validating infrastructure, configuring secure setups, solving technical issues, and scaling deployments, you ensure a smooth experience and long-term success. • Support pre-sales calls to assess infrastructure, spot blockers, and guide evaluations. • Troubleshoot issues across systems, networks, browsers, and interfaces with clarity and empathy. • Support technical scaling (e.g. growing user bases, infra changes). • Document setups and technical handoffs for smooth internal collaboration. • Flag recurring issues and contribute to internal tools, docs, or processes.
Job Requirements
- Several years of experience as a Linux or Windows Administrator
- Expert Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs)
- Solid experience with virtualisation, Docker, web servers (Nginx, IIS), and load balancing
- Excellent troubleshooting skills across APIs, browsers, infrastructure, and devices
- Clear communicator with empathy for both technical and non-technical users
- Proactive, self-directed, and skilled in documentation and technical handoffs
- Experience with start-ups will help you thrive in this role
- You’re confident in German (C2) to support customers and fluent in English (C1) to work closely with colleagues
Benefits
- Generous perks: 30 vacation days plus your birthday off
- Germany Transport Ticket
- Urban Sports Club
- Regular company off-sites
- Access to learning platforms such as Blinkist and Audible
- Flexible working hours and a good hybrid set-up
- Stock options
Related Guides
Related Categories
Related Job Pages
More Solutions Engineer Jobs
• Be the go-to technical advisor for Atomic partners • Serve as subject matter expert of our Atomic API offerings • Partner with the Atomic Partnerships team to drive complex, multi-stakeholder deal cycles across verticals to solve diverse technical and business challenges • Work cross-functionally with Product and Engineering to execute integration solutions • Prepare and deliver high-impact demos that showcase the value proposition and impact both for partners and their end users • Drive new customer acquisition and user onboarding by providing technical expertise during the sales process • Provide technical discovery, qualification, and solution requirement gathering • Manage a portfolio of Partner implementation projects
• You develop innovative, holistic solution concepts that intelligently combine customer experience, transformation and the use of AI technologies. • You analyze customer requirements and processes to identify optimization potential and translate these into compelling proposals and tender documentation. • Together with interdisciplinary teams, you design forward-looking service and transformation models that are precisely tailored to individual customer needs. • You manage collaboration with business units, partners and cross-functional teams to integrate all elements into a coherent end-to-end solution. • You present complex concepts in clearly structured, visually appealing presentations. • You keep a close eye on current market and technology trends and proactively contribute ideas. • In addition, you take responsibility for the methodological development of our solution design approaches and actively contribute to the continuous optimization of our delivery models and best practices.
• You develop innovative, holistic solution concepts that intelligently combine customer experience, transformation, and the application of AI technologies • You analyze customer requirements and processes to identify optimization potential and translate findings into compelling proposals and tender documents • Together with interdisciplinary teams, you design future-oriented service and transformation models tailored to individual customer needs • You coordinate collaboration with business units, partners, and interdisciplinary teams to integrate all components into a coherent overall solution • You present complex concepts in clearly structured, visually appealing presentations • You keep a constant eye on current market and technology trends and proactively contribute ideas • Additionally, you take responsibility for the methodological development of our solution-design approaches and actively work on the continuous improvement of our delivery models and best practices
• You develop innovative, end-to-end solution concepts that intelligently combine customer experience, transformation, and the application of AI technologies. • You analyze customer requirements and processes to identify optimization potential and translate findings into compelling proposals and tender documentation. • Together with interdisciplinary teams, you design forward-looking service and transformation models tailored to individual customer needs. • You coordinate collaboration with business units, partners, and interdisciplinary teams to integrate all elements into a coherent overall solution. • You present complex concepts in clearly structured, visually appealing presentations. • You keep an eye on current market and technology trends and proactively contribute ideas. • In addition, you take responsibility for the methodological development of our solution design approaches and actively work on the continuous improvement of our process models and best practices.


