• Translate high-level goals into clear project scopes, success criteria, timelines, and ownership structures • Coordinate cross-functional initiatives, managing dependencies, tradeoffs, and shifting priorities • Partner with technical stakeholders to implement workflow, tooling, and automation improvements • Lead the coordination of automation and AI-enabled initiatives from concept through adoption, ensuring they deliver measurable impact • Monitor progress, communicate updates clearly, and surface risks early • Support additional high-priority initiatives as company needs evolve

• Lead the end-to-end planning, coordination, and execution of account-specific in Data Center projects within data center environments. • Act as the primary customer-facing point of contact for assigned strategic accounts, building strong relationships and ensuring customer satisfaction throughout the project lifecycle. • Provide senior-level oversight and direction to internal project teams, vendors, contractors, and engineering resources. • Develop, manage, and maintain detailed project schedules, timelines, budgets, and milestones across multiple concurrent projects. • Monitor project performance, identify risks and dependencies, and proactively implement mitigation strategies to ensure on-time and on-budget delivery. • Oversee procurement, logistics, delivery, and installation of equipment, coordinating closely with supply chain, contractors, and engineering teams. • Manage project financials, including forecasting, cost control, change orders, and customer billing for assigned accounts. • Maintain accurate and comprehensive project documentation, including schedules, status reports, risk registers, and customer communications. • Ensure compliance with safety standards, quality requirements, contractual obligations, and data center operational protocols. • Lead regular customer and internal project status meetings, providing clear updates, addressing concerns, and driving issue resolution. • Support post-installation activities, including commissioning, testing, performance validation, and coordination of preventative maintenance and ongoing support. • Identify opportunities for process improvement, account growth, and standardization across customer programs.

• Facilitate effective communication and collaboration within the internal team to ensure alignment on project objectives, timelines and deliverables. • Engage with clients and prospects in pre-sales efforts to scope solutions and clearly document professional service requests based on product capabilities. • Monitor and maintain key project dates and deadlines, ensuring all team members are well-informed and aware of responsibilities. • Facilitate meetings while providing agendas and clearly communicating outcomes and action items. • Employ proactive communication strategies to address any potential roadblocks or delays, fostering a culture of accountability and adherence to project timelines. • Proactively manage changes in project scope, identifying risks, and assisting in devising contingency plans. • Collaborate with internal teams to improve processes and provide feedback to the Delivery team.

• Facilitate effective communication and collaboration within the internal team to ensure alignment on project objectives, timelines and deliverables. • Engage with clients and prospects in pre-sales efforts to scope solutions and clearly document professional service requests based on product capabilities. • Monitor and maintain key project dates and deadlines, ensuring all team members are well-informed and aware of responsibilities. • Facilitate meetings while providing agendas and clearly communicating outcomes and action items. • Employ proactive communication strategies to address any potential roadblocks or delays, fostering a culture of accountability and adherence to project timelines. • Proactively manage changes in project scope, identifying risks, and assisting in devising contingency plans. • Collaborate with internal teams to improve processes and provide feedback to the Delivery team.